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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Insurance

I think it nothing less than legalised robbery and instilling fear. Reviewed on: 29th July 2022

Travel safely

Travelling with the comfort of knowing that if things go wrong someone will readily help Reviewed on: 29th July 2022

Good pric e and coverage

Have already recommended them to my employer. Good price and good coverage. lets hope I don't need to make a claim Reviewed on: 28th July 2022

Brilliant

It was so nice to talk to someone,who was so very helpful,our my mind at rest knowing we are now covered for any unfortunate mishaps , Reviewed on: 28th July 2022

Very prompt and helpful service.

We have used Just Travel many times and have always encountered efficient and friendly staff. Reviewed on: 28th July 2022

Quality and cost

Very good value for money. Excellent website which is easy to use. Reviewed on: 28th July 2022

Professional polite and really knowledgeable

Was able to answer every question I asked. Helped me so effectively with a competitive quote Reviewed on: 28th July 2022

Good prices for older customers

Explains everything carefully so there are no problems . Very easy to understand, seems to really want to give good service at the right price for you. Reviewed on: 28th July 2022

Couples cover

Used a few times, I have diabetes so some companies charge more, the cover here is always value for money. Reviewed on: 28th July 2022

Really easy to use website, straight forward wording and great prices.

I really liked how easy the website was to use and get a quote. The information was easy to read and explained in simple terms. The prices were great and I got confirmation really quickly. Reviewed on: 28th July 2022

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