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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Really friendly best quote

Got cheapest price very helpful 5 star service will use again Reviewed on: 20th July 2022

Great efficient service

Great service from the get go, easy to communicate with them by phone and emails. Any questions or concerns dealt with promptly and professionally all in all my customer service and experience was great. Reviewed on: 20th July 2022

competitive prices and good service .

I have used just travel for a few years , after finding them on the internet . I have always been happy with the levels of cover , competitive prices and good service . Reviewed on: 20th July 2022

Competitive , friendly service.

Very competitive price, customer service quick to answer the phone and resolve a medical query question. Reviewed on: 20th July 2022

Good rate, reasonable benefits, easy payment

Easy quote for on-off and annual (as we were interested in comparing if we had a second trip), some other site you have to enter all details twice to compare on-off and annual. Good rate, reasonable benefits, easy payment Reviewed on: 20th July 2022

Efficient and helpful

We chose Just Travel Cover because we are in our 70s and Just Travel offer a service which includes our age-group. The website is clear; the options offered are appropriate and the pricing is reasonable. Add in helpful and efficient staff and you have a very good company. Reviewed on: 20th July 2022

Just what you need

A great travel insurance company with very competive prices and a range of covers available to suit everyone, Reviewed on: 20th July 2022

Always insured us when others refused.

JTC have never refused cover when others have. Good price for cover and options available. Reviewed on: 20th July 2022

Great product options to suit your requirements great price for long stays

Have used them many times. Haven't had to claim but happy the policy covers everything I need Reviewed on: 20th July 2022

Excellent Price

Excellent Price and cover I took out policy then so did my family. Reviewed on: 20th July 2022

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