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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Ease of use great price helpfull all good

Gr8 for over 50.s Ease of use Helpful Simple No hang ups Reviewed on: 1st August 2018

first class service

trouble free insurance from a company you can trust. at a reasonable price Reviewed on: 28th July 2018

A regular customer

A good service and pleasant and helpful staff. No hesitationin using your company again. Reviewed on: 28th July 2018

Fantastic medical cover and service

Just Travel insured me to travel as I have a long term medical condition. Great , efficient and professional service and fantastic value for money . Thanks Just Travel , I’ll be back next year ! Reviewed on: 28th July 2018

never needed you glad your there

never had to ask for help...its good to know you are there Reviewed on: 27th July 2018

Efficient and value for money

Very quick and easy to use website. Staff are helpful if you have to ring them about anything. Good value for money. Reviewed on: 27th July 2018

Very reasonable price

Had been quoted several times higher for my pre-existing medical conditions, so was very pleased with the quote from Just Travel. Reviewed on: 25th July 2018

Annual travel cover

Easy to deal with Well informed staff who are pleasant to deal with Reviewed on: 25th July 2018

Very good insurance at a reasonable price

Good policy and excellent staff support on telephone Reviewed on: 25th July 2018

good organization plus very good people

my printer went on blink, I needed my travel insurance docs in a hurry. called your office, your super staff responded quickly and I had the hard copies in the mail, much appreciated john mason Reviewed on: 25th July 2018

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