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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great Value compared to competitors

Have used Just Travel before and they are much more competitive than other specialist insurance providers. This is particullarly important for the elderly who have to pay a lot more for insurance. Reviewed on: 25th September 2017

travel insurance

Was dealt with friendly and patience me being a first time buyer Reviewed on: 25th September 2017

Travel insurance for people with medical issues

Good efficient & sensibly price travel insurance for people with medical conditions Reviewed on: 25th September 2017

Great service

I got an excellent price for my multi travel family insurance policy and I have recommended them to friends and family. Reviewed on: 25th September 2017

no problems what so ever

it took a very little time from start to finish Reviewed on: 23rd September 2017

Fantastic value yet again

Having had various exorbitant quotes from the comparison sites I was told to try Just Travel. They specialize in those who have medical conditions either ongoing or unfortunate unexpected conditions. I was shocked at the quotes I was receiving before I called Just Travel. I was thrilled when I had my first quote from Just Travel and have gone back to them for the last three holidays. I have since happily and confidently recommended them to friends and family. The holiday is still affordable thankfully. Reviewed on: 21st September 2017

Right cover at the right price!

Documentation spot on and just what I wanted. Reviewed on: 21st September 2017

Good review

The insurance covered all my needs at a very good price.. Was quick and easy to complete on line. Reviewed on: 21st September 2017

Good company

I found that Just Travel Cover had the cover that I required at a resonable price. Reviewed on: 21st September 2017

Great service

So easy to set up online and staff very pleasant and friendly if you need to contact them. 5 star company. Reviewed on: 21st September 2017

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Just Travel Cover: Travel insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Just Travel Cover Travel insurance reviews (2328)

Good Quote, but rubbish customer service

Great Value compared to competitors

travel insurance

Travel insurance for people with medical issues

Great service

no problems what so ever

Fantastic value yet again

Right cover at the right price!

Good review

Good company

Great service

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