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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

I have used Just Travel for several years and have f...

I have used Just Travel for several years and have found them efficient, good value and helpful Reviewed on: 8th October 2025

When we made a claim it was dealt with promptly.

When we made a claim it was dealt with promptly. Reviewed on: 8th October 2025

Excellent Just Travel Cover

Easy access to their insurance offers. Conditions clearly shown. Very competitive premiums offered Reviewed on: 8th October 2025

Had to claim on more than one occasion and expieranc...

Had to claim on more than one occasion and expierance was good Reviewed on: 8th October 2025

Great product at a great price.

Great product at a great price. I would not hesitate to use them again. Reviewed on: 8th October 2025

Just Travel Cover is the best travel insurance compa...

Just Travel Cover is the best travel insurance company I've ever used, the website is user intuitive and the value for money is second to none! I wouldn't hesitate to recommend them. Reviewed on: 8th October 2025

Straightforward acceptance process well-designed to...

Straightforward acceptance process well-designed to elicit the important information. Reviewed on: 7th October 2025

20 years of great service

Been using just travel for c 20 years and always had great service and good value insurance. I wouldn’t use any other insurer. Reviewed on: 7th October 2025

Happy to recommend

Easy to use website, competitively priced, clear documentation and fuss-free claims process keeps me returning. Have already recommended to associates. Reviewed on: 7th October 2025

Bought my winter sports insurance over the phone.

Bought my winter sports insurance over the phone. They were helpful, patient and open to price negotiations. Helped me to choose the correct level of cover, especially to cover the value of my ski equipment. Reviewed on: 7th October 2025

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