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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Fantastic travel cover..

It was so easy to use the app and I found everything I wanted to be safe when I traveled. Really good insurance coverage for a very reasonable price. Thank you. Reviewed on: 8th September 2025

So simple even I could do it

So easy to use, nothing complicated about the application form, everything flowed from start to finish. Took the stress out of applying for travel insurance. This is how all insurance applications should be. Love that as soon as you put a condition down the drop-down menu gives you everything you need. Love it. Reviewed on: 1st September 2025

Always good prices & helpful staff

Always good prices & helpful staff Reviewed on: 1st September 2025

Was very easy to get costing for cover for our cruis...

Was very easy to get costing for cover for our cruise holiday, and was very good value. Reviewed on: 30th August 2025

Very helpful and understanding indeed

This will be our 1st travel out of UK so didn’t have a clue, the lady we spoke to at Just Travel Cover was very understanding and helpful with all our questions. Reviewed on: 27th August 2025

Easy to use platform.

Easy to use platform. Competitive premium Reviewed on: 27th August 2025

The best insurance for my husband medical history

Best insurance for my husband's medical conditions the staff are lovely Reviewed on: 19th August 2025

Helpful staff talked me through my opinions

Helpful staff talked me through my opinions Reviewed on: 18th August 2025

Excellent website with a simple and easy features

Excellent website with a simple and easy features to get you to a quote. You are then given options to add to the cover, possibly something you may not have considered. Simple payment instructions. Reviewed on: 18th August 2025

Brilliant service from very friendly staff

Brilliant service from very friendly staff Reviewed on: 18th August 2025

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