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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Helpful and friendly

Polite helpful and friendly Everything explained simply. Outstanding service Reviewed on: 12th October 2023

Good experience

Not too difficult to buy and find the right insurance Reviewed on: 11th October 2023

Excellent Service

Amazing service from start to finish. So professional, understanding of what our needs were and kept the whole process extremely simple. Reviewed on: 11th October 2023

Top business

Just Travel where great value for money and very efficient Reviewed on: 11th October 2023

Helpful and efficient

Nothing was too much trouble and quick and efficiently done. I got a great deal and fantastic cover. Reviewed on: 11th October 2023

Just Travel - our 'go to' travel insurance

Since giving Just Travel a go we felt no need to try other insurers for travel. Totally professional, friendly and the price is more than right! Soon we will be getting cover for a coach holiday and then for our holiday abroad next year. Cheers to Just Travel. Reviewed on: 11th October 2023

Great service

Amazing service as always from a great a company. Great value for money for insurance for our holinday to ibiza x Reviewed on: 11th October 2023

Easy insurance

Easy website for picking insurance. Highly recommended. Reviewed on: 11th October 2023

Simple and Efficient

Straightforward and painless application with great cover and assistance. Reviewed on: 11th October 2023

Peace of mind travel insurance

Great customer service, friendly, helpful, cover medical conditions at affordable prices.Sent information via email which explains cover,dates and numbers to contact while on holiday.Also got luggage cover in the case of loss by airline/airport. Very satisfied with service from beginning to end in September 2023. Reviewed on: 11th October 2023

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