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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Fantastic

Great choice of covers at acceptable and cost effective prices. Excellent customer service from knowledgeable team Reviewed on: 19th July 2023

Superb service!

Booked my travel insurance for a girls trip in May! The process was straight forward and really easy! Thankfully didn’t need to use it but was excellent peace of mind! The team were wonderful ! Thank you! :) Reviewed on: 19th July 2023

Excellent Sevice

After a short telephone chat with a very professional and friendly advisor my cover was available immediately at a very competitive price Reviewed on: 19th July 2023

Simply the best

Booked a 14 night cruise holiday, unfortunately I had to cancel and rebook for two months later. Not a problem, rebooked and had a wonderful holiday. Would definitely suggest trying this company for travel insurance. Reviewed on: 19th July 2023

Easy without any hassle

Had no problems and getting the insurance was very easy. Reviewed on: 19th July 2023

Confidence in cover

Finding a reliable european travel insurance after covid has been difficult, they all charge extortionate prices, but just travel cover has set resonable rates, good information in the event of something happening and the policy is good. Reviewed on: 19th July 2023

Excellent

We have used this company for several years and received excellent service each time Reviewed on: 19th July 2023

Holiday Insurance

Always there when we need them one tap on the phone done Reviewed on: 19th July 2023

Simple and cost competitive

I have used these guys twice always found it easy to complete the quote form & their quotes are competitive. Never had to use the insurance so far, thankfully, so no comment on follow through on claims etc. Reviewed on: 19th July 2023

Good value

Used travel cover many times and find them very competitive against other insurance companies , and the web site is easy to use. Reviewed on: 19th July 2023

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