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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Fabulously easy

Super simple quote and buy website with a good choice of products. Reviewed on: 15th July 2023

Superb travel cover

Very easy to use, with simple to follow instructions and very competitive quotes! Reviewed on: 15th July 2023

fantastic service

used this company for the first time this year ,great service ,very helpful, competitive rates Definitely use again and would recommend to family and friends Reviewed on: 15th July 2023

Professional & Helpful

I have used JustTravel insurance for many years now, I have medical issues which due to their professionalism & knowledge have always managed to find me cover at a good price. Reviewed on: 15th July 2023

Great Service

We have used just travel for a few years now. East to speak to on phone or by chat. Reviewed on: 15th July 2023

BRILLIANTLY EFFICIENT & PUNCTUAL

Fantastic service. So quick, so efficient and all my travel documents easily accessible and easy to read without jargon. Wonderful. Reviewed on: 15th July 2023

Just travel cover simply are the best

Excellent value. I used them again this year as I found them to fulfill my needs with pre existing medical conditions Reviewed on: 14th July 2023

Best value on the market

Having used this company several times, it is my go to first and foremost. Prices for Gold cover with existing medical conditions cannot be beaten. Wouldn't use anywhere else. Reviewed on: 14th July 2023

Pleasure to deal with

Website esasy to use, fair prices compared to other companies and good cover for existing medical conditions Reviewed on: 14th July 2023

Impressed - Forget the Rest

Cover - no bother. Best of the rest. Sold to the old - I'm impressed Reviewed on: 14th July 2023

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