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Kroo: Current account reviews

4.87
Based on 4,842 reviews, last reviewed 24th Mar 2026
70000% increase in 5 star reviews
in the past 90 days
900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good customer service I recently had to change my e-mail address and the support person was helpful, professional and polite and helped me to do this efficiently and withou... Read more Reviewed on: 24th March 2026
Rob's avatar
Rob

Latest lowest rating:

1

Avoid. Poor, slow customer service I reported a potentially fraudulent use of my debit card and froze my card before the payment had gone through. I flagged this up with Kroo who actua... Read more Reviewed on: 18th March 2026
Amira R's avatar
Amira R

About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current account reviews (4842)

Brilliant easy to use service.

5
Brilliant easy to use service. Changes banking from the old ways. Interest on a current account is great. Would highly recommend. The whole experience has been easy and hassle free. brave Kroo. Reviewed on: 30th January 2024

The best current account I’ve ever had

5
The best current account I’ve ever had. The percentage is by far the best. Customer service is brilliant Reviewed on: 30th January 2024

Front runners in everyday banking

5
Kroo offers an accessible solution to a rise in cost of living and fulfils a need for a straightforward money management and ROI service provider Reviewed on: 30th January 2024

Hi this account is brillant and so easy to use and c...

5
Hi this account is brillant and so easy to use and customer service is so helpful and also willing to help and there app is brillant to . Reviewed on: 30th January 2024

Quick and easy to set up.

5
Quick and easy to set up. App is simplified so there isn’t any problems getting used to it Reviewed on: 25th January 2024

Good experience overall

5
Easy to open account. Quick and efficient card delivery. Competitive interest rate on balance. Highly recommend Reviewed on: 19th January 2024

Intuitive app, great customer service, generous inte...

5
Intuitive app, great customer service, generous interest rate Reviewed on: 16th January 2024

Kroo offers an excellent current account product wit...

5
Kroo offers an excellent current account product with a fantastic interest rate and a super easy to open and use app. Their customer support has been excellent and I’ve had no trouble recommending the product to friends and family. Additionally the option to plant trees in my choice of project is very much appreciated. Great to see a bank aiming to do good in the world! Reviewed on: 16th January 2024

Kroos rates and ease of use is excellent.

5
Kroos rates and ease of use is excellent. Reviewed on: 16th January 2024

Never had an issue from opening onwards.

5
Never had an issue from opening onwards. Always listen to their customers ànd make you feel part of the family Reviewed on: 15th January 2024

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