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Kroo: Personal loan reviews

Name: Personal loan
Rating: 4.81 (201 reviews)

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4.81

Based on 201 reviews, last reviewed 16th Apr 2026

19300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

2 star

1 star

Latest highest rating:

5

Competitive reliable efficient friendly Competitive reliable efficient friendly Reviewed on: 16th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Kroo offer personal loans for amounts up to £25,000.

Applications for a Kroo loan are by invitation only for current account holders. You won’t be charged extra for paying more or paying early and the interest you pay is personalised to you and fixed for the term.

Kroo personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Personal loan reviews (201)

Great customer support...

Clear transparent information and really helpful when needed Reviewed on: 3rd March 2026

I can’t say anything bad about KROO.

I can’t say anything bad about KROO. From customer service to transactions. Very professional. I had a loan, and had no hassle with it at all. Reviewed on: 3rd March 2026

Amazing service and very good value for the money!

Amazing service and very good value for the money! Reviewed on: 3rd March 2026

Very easy and professional to deal with.

Very easy and professional to deal with. Reviewed on: 3rd March 2026

Brilliant Banking

Kroo have been an excellent bank, never have any issues and the customer service is top notch! Reviewed on: 3rd March 2026

Clarity and simplicity

A great experience from the start. Everything is clear. Easy to understand. Customer services are second to none. There when I want them. And there with very little delay. Reviewed on: 3rd March 2026

Kroo was easy to use never had 1 issue ever

Kroo was easy to use never had 1 issue ever Reviewed on: 3rd March 2026

Excellent customer service when dealing with issues.

Excellent customer service when dealing with issues. Promptly sorted out. Knowledgeable staff. Reviewed on: 3rd March 2026

Such an easy and straightforward process from start...

Such an easy and straightforward process from start to finish,very happy with Kroo. Reviewed on: 3rd March 2026

Great service and all staff are lovely and helpful.

Great service and all staff are lovely and helpful. seamless process when applying for my loan. I would certainly recommend crew. Reviewed on: 3rd March 2026

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