Smart Money People Logo

Kroo: Personal loan reviews

4.97
Based on 144 reviews, last reviewed 21st Mar 2026
14000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Awesome service Kroo has Patience and endurance. They will give you time when you are going through a difficult time and will not disturb you with calls. This is very... Read more Reviewed on: 21st March 2026
Eunice's avatar
Eunice

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Kroo offer personal loans for amounts up to £25,000.

Applications for a Kroo loan are by invitation only for current account holders. You won’t be charged extra for paying more or paying early and the interest you pay is personalised to you and fixed for the term.

Kroo personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Review Kroo: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Kroo Personal loan reviews (144)

Excellent customer service when dealing with issues.

5
Excellent customer service when dealing with issues. Promptly sorted out. Knowledgeable staff. Reviewed on: 3rd March 2026

Such an easy and straightforward process from start...

5
Such an easy and straightforward process from start to finish,very happy with Kroo. Reviewed on: 3rd March 2026

Great service and all staff are lovely and helpful.

5
Great service and all staff are lovely and helpful. seamless process when applying for my loan. I would certainly recommend crew. Reviewed on: 3rd March 2026

First class service well done

5
First class service,nothing ever seems to much trouble , no hard sales they just let you make your own decisions,Aways on ball no messing about nothing ever seems to much trouble ,helpful staff all the time Reviewed on: 3rd March 2026

First class service, very helpful

5
First class service, very helpful Reviewed on: 3rd March 2026

Very straight forward no hastle.

5
Very straight forward no hastle.. easy application. No unnecessary time wasting. Only thing I’d prefer is that the repayment would come out of my account rather than having to transfer to the Kroo account. But small downside just gotta get used to it. Other than that the whole experience is a breeeze! Reviewed on: 3rd March 2026

Request for a loan and after checks was approved spe...

5
Request for a loan and after checks was approved speeding.Good customer sercvice Reviewed on: 3rd March 2026

Excellent bank for service and protecting your account

5
Excellent bank for service and protecting your account Reviewed on: 3rd March 2026

Helpful, straightforward easy .

5
Helpful, straightforward easy . Really happy with the service Reviewed on: 3rd March 2026

Amazing service

5
Great response to service users. They value for money is amazing Reviewed on: 3rd March 2026

Do you have a different Kroo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Kroo?

  • App

    from Kroo 4.91 from 2522 reviews
    Kroo
  • Cash ISA

    from Kroo 4.89 from 340 reviews
    Kroo
  • Current account

    from Kroo 4.87 from 4838 reviews
    Kroo
    View all products