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Leek Building Society: Mortgages reviews

4.86
Based on 583 reviews, last reviewed 5th Aug 2025
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025
Valerie 's avatar
Valerie

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Quality team love being apart of them.

5
Quality team love being apart of them. The letters and AGM updates are fantastic. Love that they are efficient and current with a very workable app. I would love to stay here with them for all my mortgages and I hope they can be the best at the time of remortgage every time so I won’t have to change. Reviewed on: 18th February 2024

Always a helpful voice at the end of the phone.

5
Always a helpful voice at the end of the phone. Never any waiting on hold. Proactive and helpful team. Reviewed on: 18th February 2024

smooth process

5
All stages went smoothly, I always felt I knew what was happening Reviewed on: 18th February 2024

Great product and service

5
Mortgage product has been really easily managed and the mortgage advisors have really helpful with my many questions - even mid product. Reviewed on: 18th February 2024

11/10 beyond amazing

5
Leek have been superb in all aspects of sorting our mortgage. Professional, attentive and easy to contact. Nothing was ever enough to ask and all staff are diamonds in their customer service. They truly care about their customers and nothing is ever too much to ask Reviewed on: 17th February 2024

Excellent support and service

5
Excellent support and service. Customer service was exceptional and timely. Reviewed on: 17th February 2024

Vey happ customer

5
Always very efficient other than a portal to view your mortgage I'm happy Reviewed on: 17th February 2024

Great experience over a 2 year mortgage deal.

5
Great experience over a 2 year mortgage deal. Good support over the phone, don't wait long and always speak to a person who is happy to help. Only improvement to suggest is that setting up an online account took ages with postal passwords. Reviewed on: 17th February 2024

Fantastic service!

5
Fantastic service! IT was very quick and I was always provided with detail information. Reviewed on: 17th February 2024

Honesty and integrity

5
Leek are an honest lender with integrity at the heart of their business. Despite changes to the market conditions and other lenders forfeiting their original offers, Leek honoured their commitment. Reviewed on: 17th February 2024

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