Write a review

Go to business site

Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (691 reviews)

View other Leek Building Society products

4.90

Based on 691 reviews, last reviewed 6th Mar 2026

10500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

My Mortgage Excellent company to deal with. Have been a customer for many years and always found them most helpful and supportive throughout the years Reviewed on: 6th March 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

Visit provider site Read all reviews Write a review

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Review Leek Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Leek Building Society Mortgages reviews (691)

The Mortgage Comedy Club

Nothing short of a nightmare, where do I start. We started our full mortgage application with Leek 7 Weeks ago. Throughout the process we've been asked for the same documents multiple times, asked the same questions multiple times and provided the same attachments multiple times. Simple things such as locating payments and matching amounts to documents in addition to basic maths proved tricky for these guys. Things I would deem to be entry level administration. After 7 long, painfully frustrating weeks we were declined for 2 things that were visible in week 1... speechless. Don't waste your time. Reviewed on: 8th November 2024

Reply from Leek Building Society Thank you for your review. We’re sorry to hear about your recent experience. All our mortgage applications are subject to satisfactory assessment based on the information provided upon application. Unfortunately, at times further information is required to support with an assessment of an application which can cause delays in the process. So we can look into this for you and provide you with a detailed explanation as to what happened then please contact one of our underwriters on 01538 714089 or email us at [email protected]. We look forward to hearing from you soon. Rob @ Leek Building Society Response date: 12th November 2024

Good service and easy to communicate professional

Good service and easy to communicate professional Reviewed on: 16th April 2024

Very helpful and friendly.

Very helpful and friendly. Fair products. Reviewed on: 31st March 2024

mortgage modification

Helpful and efficient when adjusting mortgage duration. Reviewed on: 29th March 2024

Great customer service

We've always found the customer service friendly and helpful. Reviewed on: 29th March 2024

Great lender!

Great lender! Really flexible and friendly. Reviewed on: 25th March 2024

Great company

Very easy to talk to. Very helpful in assigning the right product. Always happy to help Reviewed on: 24th March 2024

First Tike Buyer Experience

A very thorough process with excellent communication at each step. This was very helpful and put us at ease as we were first time buyers. Reviewed on: 22nd March 2024

Buy to let mortgage.

Excellent initial set up and problem free since. Reviewed on: 22nd March 2024

In branch service review

Jeanette was extremely helpful in answering my questions and pointing me in the right directing of the mortgage team for advice. Reviewed on: 22nd March 2024

Do you have a different Leek Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from Kensington Mortgages 2.56 from 4 reviews
Fixed Rate Mortgage
from Progressive Building Society 5.00 from 3 reviews
Tracker Rate Mortgage
from first direct 4.91 from 8 reviews

Want to see more from Leek Building Society?

Home Insurance
from Leek Building Society 4.96 from 26 reviews
Savings
from Leek Building Society 4.92 from 5125 reviews
Financial Planning
from Leek Building Society 4.65 from 49 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub