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Leek Building Society: Mortgages reviews

4.86
Based on 583 reviews, last reviewed 5th Aug 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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1%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025
Valerie 's avatar
Valerie

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Good, professional service.

5
Good, professional service. Timely updates/communication. Speedy decision. Good correspondence. Sold me the packageI needed not just one that they wanted to sell me. Reviewed on: 17th February 2024

Happy home

5
Didn't deal with leek direct, but nonissues with rhem at all Reviewed on: 17th February 2024

Good mortgage provider

5
Good service as first home mortgage provider Reviewed on: 17th February 2024

Fixed mortgage

5
I used a mortgage advisor who chose to fix my mortgage with yourselves because of the competitive prices. It was set up easily and I have been satisfied and not needed to contact yourselves with any issues. Reviewed on: 17th February 2024

Great customer service but no online account!

4
Easy process when applying for our first mortgage, although the lack of online account and reliance on the UK postal system, meant our first mortgage payment didn’t go through. Luckily the customer service was fantastic and helped us sort things out, but really if we’d been able to submit our bank details online we wouldn’t have had any issues. Reviewed on: 17th February 2024

Excellent experience via a broker

5
We used a mortgage broker so didn’t deal with leek building society directly, however the process ran smoothly and we got our dream house. My husband and I are very happy! Reviewed on: 17th February 2024

Good products and quick efficient customer service b...

5
Good products and quick efficient customer service by phone and email. Reviewed on: 17th February 2024

30 years of dependable service.

5
Dependable advice; good range of products and great customer service. Reviewed on: 17th February 2024

10 out of 10

5
Been brilliant, staff are very knowledgeable and friendly, service provided we can not fault! Reviewed on: 17th February 2024

Excellent service by Leek for my BUY to LET Mortgage

5
Excellent service by Leek for my BUY to LET Mortgage Reviewed on: 17th February 2024

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