Smart Money People Logo

Leek Building Society: Mortgages reviews

4.86
Based on 583 reviews, last reviewed 5th Aug 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025
Valerie 's avatar
Valerie

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Review Leek Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Leek Building Society Mortgages reviews (583)

quick and easy to follow steps.

5
quick and easy to follow steps. I was able to navigate your website easily and it gave good concise instructions Reviewed on: 17th February 2024

Mortgage

4
I secured a fixed term mortgage through a broker. The process was all good although an app would be useful and one of the letters I received had some errors and had to be resent Reviewed on: 17th February 2024

Customer friendly , always ready to listen to the re...

5
Customer friendly , always ready to listen to the requests. Reviewed on: 17th February 2024

Very quick and hassle free.

4
Very quick and hassle free. Everytime we've needed to get in contact it's been very easy for us. Also, the turnaround for documents for our mortgage and remortgage has been impressively quick. Reviewed on: 17th February 2024

Very good service.

5
Very good service. The mortgage advisor was very good and seamless and simple way to re mortgage. Reviewed on: 17th February 2024

Great service very smooth process

5
Great service very smooth process Reviewed on: 17th February 2024

Won’t let us remortgage!!!

1
I have a mortgage with leek and want to remortgage so I can swap my sister with my husband on it. My husband has moved in and is paying her half and she has agreed to pass the deed to him 100% and you will not lend us the full amount absolutely disgusting considering we already pay the mortgage!!!!! customer service is awful too Reviewed on: 17th February 2024
Reply from Leek Building Society Thank you for taking the time to leave a review. All of the mortgage applications that we receive are assessed on an individual basis against our criteria and we’re sorry that – on this occasion – we were unable to offer you and your husband the mortgage that you wanted. We have, however, noted your comments about the customer service that you received and your feedback about this has been passed onto our Mortgage Team. Kind Regards Dave @ Leek BS Response date: 19th February 2024
Leek Building Society Logo
Leek Building Society

Upfront and reliable!

5
Upfront and reliable! Notifications are in sent in reasonable time full disclosure as to why rates may rise but also come down appropriately too. When we came to a point of looking to re-mortgage leek we’re still the cheapest option for us so we remained with them. Reviewed on: 17th February 2024

Helpful, reliable and competitive

5
Leek have always been helpful, reliable and competitive which is why my husband and I have been loyal customers for such a long time ✨✨✨✨✨ Reviewed on: 17th February 2024

Great company to work with

5
Leek were really helpful when we applied for our mortgage and made it easy to get it sorted. They are always helpful if we have an issue and we found their rates very competitive. Reviewed on: 17th February 2024

Do you have a different Leek Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Leek Building Society?

    View all products