Write a review

Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (583 reviews)

View other Leek Building Society products

4.86

Based on 583 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

Visit provider site Read all reviews Write a review

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Review Leek Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Leek Building Society Mortgages reviews (583)

Excellent staff.

Excellent staff, polite and make everything easy to understand. Reviewed on: 17th February 2024

Stayed with Leek for a number of years, different pr...

Stayed with Leek for a number of years, different products. Always kept me well informed and aware of when products coming to an end. Staff explain tbe options well and always happy to take the time and come back to me when I've had the chance to think about things. Reviewed on: 17th February 2024

Great Customer Service and Communication

The mortgage we have had through Leek was at a competitive rate, the communication via post and email is always excellent and the online portal they use is very simple and helpful. Whenever we have got in touch with Leek they have always responded in a timely and helpful manner. Sometimes the online contact option isn't as effective as calling Leek directly but all in all they are very helpful. Annual statements are clear and detailed and always arrive on time so this is really helpful. The website does need to be a little easier when it comes to looking at new and different products as it can sometimes be a little hard to decipher, however again if you contact Leek direct they will explain it fully and help. In short Leek in my experience have been a very helpful, conscientious and competitive company that has a feel of customer service first. Reviewed on: 17th February 2024

A real example as to how lending should be.

A real example as to how lending should be. I struggled to get a mortgage with automatic underwriting and the human touch element was amazing. Someone to actually look at my application, work with me on whats what and I got what I wanted. I couldnt be happier! Thank you so much! Reviewed on: 17th February 2024

Fuss free experience.

Fuss free experience. Mortgage application process was smooth. Reviewed on: 17th February 2024

Fantastic from start to finish.

Fantastic from start to finish. Application process was seamless with great communication throughout. Reviewed on: 17th February 2024

Excellent lender at a difficult time

Leek at a difficult time were the only lender that would consider me for a mortgage at a competitive rate. Whenever I've had queries in the last nearly 4 years I have been answered quickly and customer service has been exceptional and when messages left been contacted back promptly. Reviewed on: 17th February 2024

Super mortgage

End of five year fixed product. Got informed there was a cheaper fixed deal. Compared to every other mortgage was cheapest by far Reviewed on: 17th February 2024

Good customer service

Never had a problem with Leek. My customer service advisor was helpful when we remortgage. Reviewed on: 17th February 2024

Great for the time we was with leek

Great for the time we was with leek Reviewed on: 17th February 2024

Do you have a different Leek Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Tracker Rate Mortgage
from RBS 2.67 from 3 reviews
Fixed Rate Mortgage
from Bank of Ireland 3.47 from 7 reviews
Fixed Rate Mortgage
from Newcastle Building Society 4.45 from 7 reviews

Want to see more from Leek Building Society?

Home Insurance
from Leek Building Society 4.96 from 24 reviews
Savings
from Leek Building Society 4.92 from 4015 reviews
Financial Planning
from Leek Building Society 4.56 from 43 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub