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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (583 reviews)

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4.86

Based on 583 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

I have been with them for over 8 years now.

I have been with them for over 8 years now. Everytime I have needed help pr support they have always been excellent. Reviewed on: 28th January 2024

Quick process and friendly and very help full.

Quick process and friendly and very help full. Kept in contact through out the process and always kept us updated. Reviewed on: 27th January 2024

My family has been with this Mortgage Company for ma...

My family has been with this Mortgage Company for many years. Whenever there is a new product to negotiate, the staff are extremely helpful and try to put the new product offered, to my advantage. This makes the changeover a smooth operation for a set period of time and interest rate. I would be happy to recommend this Company to friends and family. Reviewed on: 27th January 2024

Professional and friendly service would recommend

Professional and friendly service would recommend Reviewed on: 27th January 2024

Great advice, always helpful.

Great advice, always helpful. Friendly staff. Reviewed on: 26th January 2024

Excellent mortgage service.

They listened to all my requirements for a mortgage product and provided an ideal solution well within my budget. Always kept informed with great customer service. Explained each step and gave timescales. Reviewed on: 26th January 2024

Unfair early redemption charge

We have had a buy-to-let interest only mortgage with Leek for over 10 years and have been generally satisfied until now. Our fixed rate finishes on January 31st and we have arranged to re-mortgage with another company from then as we can get a better rate. However, I have now been told that if we redeem the mortgage on Jan 31st, we will be hit with an early repayment fee of £967.07. So I am now scrambling to get hold of my solicitor to change the redemption date to Feb 1st so that this early redemption fee will not apply. I am absolutely stunned by this - we are talking of what could be a matter of minutes i.e. any time after midnight on Jan 31st costing me nearly £1K. Alternatively, the redemption notice states that if the redemption amount is delayed, then additional interest of £5.81 per day will apply. Whilst this is a trifling amount compared with the early redemption charge, it would seem that Leek wants it every way. I am appalled that a building society with whom we have been model customers would demand such a fee for us completing on the day our fixed rate actually ends and failing to give us any information about this. I only discovered why this charge has been incurred when I rang to query it. A shoddy practice. Reviewed on: 26th January 2024

Reply from Leek Building Society Thank you for taking the time to leave us a review. We understand that you’ve already spoken with our Mortgage Administration Team about your concerns in respect of the Early Repayment Charge and why this would apply if you were to redeem your mortgage with us on or before 31 January 2024. Please don’t hesitate to e-mail us at [email protected] though if this is something that you’d like us to look into further. Kind Regards Dave @ Leek BS Response date: 30th January 2024

We found that Leek building society would help us to...

We found that Leek building society would help us to clear our equity release, by granting us a mortgage to make life easier for us ,can't thank them enough, so very helpful and obliging Reviewed on: 26th January 2024

Jo from Leek really helped me with my mortgage.

Jo from Leek really helped me with my mortgage. After struggling with a bad break up Jo was patient and ran through everything in detail. Reviewed on: 26th January 2024

Faultless Service with Expert Advice

Very friendly, expert knowledge, quick and easy. Great products that are highly competitive. Reviewed on: 26th January 2024

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