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Leek Building Society: Mortgages reviews

4.90
Based on 686 reviews, last reviewed 2nd Mar 2026
10000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

First class service for a buy to let mortgage First class service for a buy to let mortgage Reviewed on: 2nd March 2026
DW's avatar
DW

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (686)

Outstanding. wouldn't change my mortgage ever!

5
I got my one and only mortgage with Leek Building Society 11 years ago and would not ever think of changing as they are excellent in every way. Their customer service is outstanding, pleasant, kind and considerate I can call them up and speak directly to the same person. They contact me when my renewal is due with excellent rates and always talk me through every fine detail to give me my prefered option, their personal touch is invaluable to me. I wholeheartedly believe they genuinely deserve this award I can not fault them they are excellent Reviewed on: 20th March 2024

Taking a remortgage with Leek United

5
Always had a mortgage with Leek United but circumstances changed and decided to remortgage. The advisor was very helpful and explained all that was needed. He was always there to help with any questions we found that Leek United was still the best to take the remortgage with. Reviewed on: 20th March 2024

Very personable and helpful

5
Very responsive to any queries. Feel like I know the admin team over the years as they’ve always been very personable. Feels family run, trustworthy and friendly. Reviewed on: 20th March 2024

Morgages- information and support

5
I have been with leak United for a while now regarding my residential mortgage plus renewing this. I have secured competive mortgage rates which have saved me money over the years. Just as important as financial savings the overall customer service from mortgage advisors has been excellent. Reviewed on: 20th March 2024

I've recently switched my mortgage over to Leek.

5
I've recently switched my mortgage over to Leek. They were open and fair and I really appreciated the service they offered and the product chosen. I also really liked their ethos. Would recommend them to anyone. Reviewed on: 20th March 2024

They offered us a loan with good terms when i had ba...

5
They offered us a loan with good terms when i had bad credit. Reviewed on: 20th March 2024

They do mortgages for people in retirement

5
They do mortgages for people in retirement Reviewed on: 20th March 2024

Our mortgage was quick to apply for and get approved.

5
Our mortgage was quick to apply for and get approved. The service has been great. Reviewed on: 20th March 2024

Fantastic Building Society

5
Always very competitive, professional and extremely helpful in all the dealings I have with them over the past 10 years. Reviewed on: 20th March 2024

Happy to be with the LEEK for many years

5
I have been with the Leek for a number of years..Through this time the Leek have always listen and carefully advised a best course of action They were there when needed extra funds and also gave me fair options about changing products. I should pay off the mortgage in the next 2 years and always pass the word on how good the Leek is Reviewed on: 20th March 2024

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