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Leek Building Society: Savings reviews

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4.92
Based on 5,163 reviews, last reviewed 7th May 2026
9% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

friendly, informative and helpful friendly, informative and helpful Reviewed on: 7th May 2026
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Latest lowest rating:

1

Queued for ages nnjnj j h h h hununujnjnjnjnjnjnunun... Queued for ages nnjnj j h h h hununujnjnjnjnjnjnununnjnu Reviewed on: 27th March 2026
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About this product

Leek Building Society offer a range of savings accounts.

All Leek Building Society savings accounts can be opened in branch or via post and some can be opened using the Leek online platform. Most Leek savings accounts can be managed online.

Leek savings account reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Savings reviews (5163)

Terrible service.

1
Terrible service. More interested in sitting in rooms than being out with customers Reviewed on: 1st July 2024
Paul's avatar
Paul
Reply from Leek Building Society Hi Paul, Thank you for taking the time to leave a review and we’re sorry to hear about your experience when visiting the branch. Whilst we do all that we can to keep counter waiting times to a minimum, we don’t have any control over when our customers choose to visit us – which can result in periods when our branches will be much busier than at other times of the day. At the same time, some staff will still need to take time away from the counter to prepare for and undertake pre-booked appointments with other customers – whether this be on a face to face to face basis or over the phone. As we’re sure that you’ll appreciate, this means that they won’t always be immediately available to assist other customers who may be waiting to be served. We are, nonetheless, very sorry that your experience on this occasion fell below the high standards expected by both yourself and the Society. As part of our ongoing commitment to our branches we’re currently looking to recruit a number of additional staff across the network and we look forward to seeing you in branch again soon. Kind Regards Dave @ Leek Building Society Response date: 2nd July 2024
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Leek Building Society

In branch service review

5
Very friendly and helpful and understanding. Reviewed on: 1st July 2024
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In branch service review

5
I like that the Society has a branch network and that account opening can be done face-to-face so that any queries can be resolved. Very much enjoyed the friendly welcome from the staff at the Hanley branch and will recommend the Society to family and friendly. Reviewed on: 1st July 2024
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Verified Member

In branch service review

5
Very friendly and professional staff, a credit to the company. Reviewed on: 1st July 2024
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Verified Member

In branch service review

5
Staff always helpful and friendly and theres a nice atmosphere in branch. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Staff greeting was good and showed great interest in our requirements. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Approachable, efficient, friendly. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
I have hada Leek BS account since I was born. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
I like being able to go into branch. I would like to be able to ring up to transfer money into my bank. Reviewed on: 28th June 2024
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Verified Member

In branch service review

5
Interaction had clear explanations. Reviewed on: 28th June 2024
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