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Leek Building Society: Savings reviews

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4.91
Based on 3,815 reviews, last reviewed 30th May 2025
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Very helpful every time I have visited. Reviewed on: 30th May 2025
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Latest lowest rating:

1

Cannot access account & stuck in a lockout loop I've had a savings account for almost a year and as we all know we shouldn't use the same passwords and codes for more than one place or write them do... Read more Reviewed on: 4th March 2025
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VladelMC
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Leek Building Society Savings reviews (3815)

Leek Building Society Branch Review

5
Please just open a little longer in the afternoons. Reviewed on: 23rd June 2023
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Leek Building Society Branch Review

4
I feel opening mornings only is a negative, only able to call in as had a cancelation at work, 13:00-17:00 or 10:00- 16:00 as an opening window to be considered even if it's only one day a week. Reviewed on: 23rd June 2023
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Exceptional

5
I went into branch and saw Kelly at your in branch desk. She was so helpful and explained everything clearly. She also offered further support for my husband which we have never had anywhere else. It’s this which sets Leek apart from other banks. Personal, friendly service. Thank you Kelly Reviewed on: 21st June 2023
Margaret Johnson's avatar
Margaret Johnson
Reply from Leek Building Society Thank you for taking the time to leave a review and we're glad that you had such a positive experience when visiting the branch. I've passed your kind words and thanks onto Kelly and we hope to see you again soon. Dave @ Leek BS Response date: 22nd June 2023
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Leek Building Society

Leek Building Society Branch Review

5
Felt very comfortable in pleasant surroundings and the way in which the interview was conducted. Everything was well explained and in a very reassuring way, I feel that it was an organisation to be trusted. Reviewed on: 16th June 2023
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Verified Member

Leek Building Society Branch Review

5
Kind and understanding staff, very helpful in explaining everything to me. Reviewed on: 16th June 2023
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Verified Member

Leek Building Society Branch Review

5
Dealt with all my needs efficiently and competently. Reviewed on: 16th June 2023
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Leek Building Society Branch Review

5
Face-to-face service, easy to get an appointment, friendliness. Reviewed on: 16th June 2023
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Verified Member

Leek Building Society Branch Review

5
Could be even better if open a bit later in the afternoons. Reviewed on: 16th June 2023
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Verified Member

Leek Building Society Branch Review

5
A friendly branch, all staff helpful and will always go the extra mile. Reviewed on: 16th June 2023
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Verified Member

Leek Building Society Branch Review

5
Always friendly, professional and welcome. Reviewed on: 16th June 2023
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