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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5162 reviews)

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4.92

Based on 5,162 reviews, last reviewed 6th May 2026

15% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff are friendly, helpful and informative The staff are friendly, helpful and informative Reviewed on: 6th May 2026

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Latest lowest rating:

1

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About this product

Leek Building Society offer a range of savings accounts.

All Leek Building Society savings accounts can be opened in branch or via post and some can be opened using the Leek online platform. Most Leek savings accounts can be managed online.

Leek savings account reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Savings reviews (5162)

Friendly Staff

Staff are always friendly and service is always top tier. Reviewed on: 19th January 2026

Local service

The Society Values its customers by remaining a mutual with branches that provide a good customer service Reviewed on: 19th January 2026

Very Poor Customer Service from Savings Head Office.

The head office Savings Department leaves a voicemail asking the member to call back regarding their Savings accounts, the member calls back, leaves multiple messages and the request for a call back is completely ignored. Very poor customer service and somewhat 'ignorant' feel for what is portrayed as a friendly, local building society. Reviewed on: 19th January 2026

Very friendly and professional happy to fit appointm...

Very friendly and professional happy to fit appointment to suit me very handy in the town centre Reviewed on: 19th January 2026

Great customer service

Great customer service, however, lengthy process to withdraw money and had to wait a few days for money to be deposited. Reviewed on: 19th January 2026

Easy to contact and great products

Leek Building Society have been easy to contact and use. They offered an excellent product range and suited my needs. Contact has been professional but also understanding. Would recommend. Reviewed on: 19th January 2026

Join Leek , Won’t be disappointed.

I have been saving at Leek , it’s the best. Easy to withdraw during their opening hours , customer service is very fast and helpful. Reviewed on: 19th January 2026

Been a member all of my life.

Been a member all of my life. No complaints. Friendly staff. Reviewed on: 19th January 2026

Excellent online application process - puts the big...

Excellent online application process - puts the big banks to shame! Documentation very clear. Reviewed on: 19th January 2026

I felt well informed and there was a friendly ,good...

I felt well informed and there was a friendly ,good atmosphere. Reviewed on: 19th January 2026

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