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Lifetime Pet Cover: Pet insurance reviews

4.84
Based on 2,401 reviews, last reviewed 16th Feb 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
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Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025
B hedley's avatar
B hedley

Latest lowest rating:

1

Don't insure with Lifetime Pet Insurance! LPI have excluded my dogs arthritis condition after 2 years. I can't tell you how financially devastating this is for me and how limiting it is for th... Read more Reviewed on: 16th February 2025
Lou's avatar
Lou

About this product

Lifetime Pet Cover have pet insurance policies for dogs and cats.

Lifetime Pet Cover only offer lifetime pet insurance policies. Unlike the other main types of pet insurance, a lifetime policy continues to cover ongoing conditions each year.

Lifetime Pet Cover pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lifetime Pet Cover before, you can also leave a review and share your experience.

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Lifetime Pet Cover Pet insurance reviews (2401)

Great cover at a sensible price.

5
Took out cover which was comprehensive at a reasonable rate unfortunately had to make a claim but the pay out was simple and when I need to speak to them they were extremely polite & helpful. Reviewed on: 30th September 2017

10 out of 10

5
I have been with Lifetime for three years now, and after three claims, I couldn't be more satisfied. Every time their Customer Service have been very efficient and very fast to sort out my claims, so I didn't have to worry money wise, while I had to take care of my precious dog. But what I love above anything else about them is their great communication, and the fact that during the sort out of my claims they continually kept informing me about them with letters and emails, so I knew at any time what was going on. I can't thank them enough for this. A few days ago, my insurance with them was due for renewal, and although this year the premium had been increased, I didn't have any hesitation for signing with them again. Reviewed on: 30th September 2017

Pet insurance recommendation

5
Lifetimepetcover have been amazing, they are vey contactable and no trouble when making a claim, I couldn't believe they insured all of my old dogs whatever their ages, very impressive! Reviewed on: 30th September 2017

Excellent coverage for great price

5
My dog had an injury 6 years ago for which I had to claim on my previous insurance. As a result my premium continued to rise and rise. When looking for alternative providers all kept saying it was a pre existing condition and could not be covered. Lifetime were able to provide coverage for a really competitive price. We're fantastic when I spoke to them on the telephone and great customer service Reviewed on: 30th September 2017

Lift time pet cover

4
Bought online, compared to other companies this was the best value for money, providing us with the cover we were looking for. Reviewed on: 30th September 2017

excellent service

5
i have had pet insurance through 3 different suppliers, by far they are the best Reviewed on: 30th September 2017

Helpful and accommodating

5
Our pup had stomach problems due some a piece of plastic she ate. At first we thought that she wouldn't be covered again if the stomach problem happened again as it could be classed as an existing condition but Lifetime Pet Cover said it wasn't the case and were very helpful. Reviewed on: 30th September 2017

Excellent Customer Service and Excellent Renewal Charges

5
When one of my dogs was seriously ill and I had to pay out bills of £8000 plus I could not have had a more speedy response. They even phoned me on a Sunday to confirm some details and a bill I paid on a Friday was settled and in my bank account by the Tuesday. You also speak to real people and it it not all press this button for this etc. In addiition to this when my renewal came through it was more than I expected and they were approached because as a result of the op my dog had done the condition could not reoccur. They promptly reduced my renewal. Reviewed on: 30th September 2017

quick and easy

5
Quick and easy to insure the pets and good value, luckily never had to use service and hope I never do, but its there for emergencies Reviewed on: 30th September 2017

Excellent peace of mind

5
Excellent peace of mind to know that my cat will be covered as she gets older - much like me! Reviewed on: 30th September 2017

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