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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.68 (1759 reviews)

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4.68

Based on 1,759 reviews, last reviewed 20th Aug 2026

213% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Very convenient way of saving as they can take it di... Very convenient way of saving as they can take it directly from your salary, which means, hassle free to save with them! Reviewed on: 20th August 2026

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1759)

No issues at all! Perfect

I have had no issues paying back my loan and even forgot about my savings set up when I took out the loan! They have been nothing but easy to work with & I would definitely recommend Reviewed on: 27th June 2025

I have not spoken to anyone that hasn't been lovely,...

I have not spoken to anyone that hasn't been lovely, kind and patient.Things are explained very clear. Reviewed on: 27th June 2025

Very good stuff very good job for staff

Very good stuff very good job for staff Reviewed on: 27th June 2025

Great way to save comes direct from my pay so don’t...

Great way to save comes direct from my pay so don’t miss it. Great options to choose different accounts for different savings Reviewed on: 27th June 2025

I am still new but I have had a good review from a c...

I am still new but I have had a good review from a colleague. She encouraged me to join Reviewed on: 27th June 2025

Bad first time experience

I was informed that London Capital takes extra care to help its members during a financial downturn by providing loans even if they have bad credit by looking at the situation holistically, and they usually provide a last resort help to members in financial difficulty. This is why I joined the credit union. However, I have been rejected twice for a loan that I have requested be deducted from my salary before it is paid, which would ensure that the loan is paid out of my salary before I even receive it. I have never previously defaulted on a loan or missed a payment but I thought asking London to deduct my loan payments from my salary would gove them more confidence that I can repay my proposed loan. But that wasn't the case. I have a full time job and another 80 to 100 hours per week extra job, yet my loan was considered just like a regular loan company, not as I thought they would. I have never defaulted on a loan, nor missed a payment, and I work way more extra hours to be able to get through my curent financial difficulty, which is a s result of being the only earner in a family of 6. I was really disappointed after my second loan request rejection because it was to cover a need for my kids, and all what I read about London Capital before joining have turned out not to be what I experienced. Reviewed on: 27th June 2025

Reply from London Capital Credit Union Thank you for your honest feedback. We understand how disappointing it can be not to receive the support you were hoping for, especially considering your strong work ethic and repayment history. Our loan decisions are based on two main principles: trust and affordability. We consider your income, as well as your total expenses and existing commitments, to ensure that any loan we offer is truly manageable and in your best interest. Even with a good income and no missed payments, high overall expenses can sometimes prevent us from lending responsibly at that time. This does not mean that you cannot be offered a loan in the future should your circumstances improve. Response date: 30th June 2025

They listened to my situation and helped me big time...

They listened to my situation and helped me big time in my financial situation Reviewed on: 27th June 2025

I've not had any hiccups so far and am able to navig...

I've not had any hiccups so far and am able to navigate without glitches. Experience so far has been good Reviewed on: 27th June 2025

Easy Saving options and hassle free service

I finding joining the credit union was hassel free and friendly. All questions were answered and I was able to make informed decisions about savings. It's easy with the app to check balance and keep up to date with your account. Reviewed on: 26th June 2025

I've been with Credit Union since 2015 .

I've been with Credit Union since 2015 . Credit Union have always helped me in times of need with loans, to pay for my British passport, buying my first car and helping me open my business. Till now I rather save with Credit Union then normal banks. Thank you Credit Union Reviewed on: 26th June 2025

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