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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.68 (1759 reviews)

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4.68

Based on 1,759 reviews, last reviewed 20th Aug 2026

213% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Very convenient way of saving as they can take it di... Very convenient way of saving as they can take it directly from your salary, which means, hassle free to save with them! Reviewed on: 20th August 2026

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1759)

I think the way the company works is very ethical an...

I think the way the company works is very ethical and it's a big progressful community and struggling families , all very encouraging for people who want to save Reviewed on: 16th June 2025

Service is excellent supportive staff

Service is excellent supportive staff Reviewed on: 16th June 2025

website and app are hard to use but customer service...

website and app are hard to use but customer service are helpful. Reviewed on: 16th June 2025

Reply from London Capital Credit Union Hi Amir, Thank you for sharing your feedback and experience with us. We understand that waiting for a response can be frustrating. However, since the loans we provide come from our members' savings, we take the necessary time to assess each application carefully. If needed, we will request additional information to ensure we can assist our members effectively in the long run. Response date: 15th July 2025

Great service

Easy processes many products available Reviewed on: 16th June 2025

Credit union are an ethical & supportive organisation.

Credit union are an ethical and supportive organisation. Also helped me buy my dream car which I'll always be grateful for :) Reviewed on: 16th June 2025

Ethical lending that allows you save

Ethical lending that allows you save. I've had a great experience with my credit union—friendly staff, low fees, and a real sense of community. They’ve always been helpful and transparent, and I feel like more than just a number. Highly recommend. Reviewed on: 16th June 2025

When i was really in need I could not get any money...

When i was really in need I could not get any money from others, London credit union fulfilled my a bit of requirements.. About the customer service i must say its excellent, each time i call they helped me with all they can Reviewed on: 16th June 2025

Overall Great Service

Been with CU for many years and always receive excellent customer service and helpful literature Reviewed on: 16th June 2025

They have given help when no one else would I was st...

They have given help when no one else would I was stuck and needed help and they was there for me I would recommend them to all my family and friends and they are truly amazing Reviewed on: 16th June 2025

Credit union saved me

I signed up a few years back now through work I got a loan to pay my credit cards off was miles cheaper to do so than after that loan paid off got another one for home improvement the interest was half what my bank wanted to charge so I went with credit union I've since payed that up now I save up in 2 accounts when I need the money just do a bank transfer it's as simple and easy as that I wouldn't go anywhere else so thank you credit union Reviewed on: 16th June 2025

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