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London Capital Credit Union: Savings reviews

4.68
Based on 1,759 reviews, last reviewed 20th Aug 2026
213% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Very convenient way of saving as they can take it di... Very convenient way of saving as they can take it directly from your salary, which means, hassle free to save with them! Reviewed on: 20th August 2026
Mark R's avatar
Mark R

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026
Lens's avatar
Lens

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1759)

Once I relocated, I knew I needed to join a credit u...

5
Once I relocated, I knew I needed to join a credit union. After talking to colleagues and checking reviews, I chose LCCU and haven’t regretted it. They are very accessible and offer great advice. The Loan application process is straight forward and I can apply on the App. I’ve been with them for 18 months. So far, so good - nothing to complain about. Reviewed on: 14th June 2025

Great saving with credit union

5
I have referred a coworker who in turn referred her husband. I encouraged all of UCLH midwives to to join as I really benefited from LCCU Reviewed on: 13th June 2025

My first loan was very understanding but ask for top...

4
My first loan was very understanding but ask for top up it got turn down even I am never made any payments late. Reviewed on: 13th June 2025

The team was supportive throughout your application.

5
The team was supportive throughout your application. Reviewed on: 13th June 2025

Brilliant service!

5
When I went for a month holiday I ran out of cash I applied for loan on my 3rd week of holiday and straight away I got approved. 2 days afterthe money is in my bank! Reviewed on: 13th June 2025

When you took money out before our pay day and it wi...

1
When you took money out before our pay day and it will take you another 25 days for the money to reflect in out capital account balance . Moreover your interest rate is not fair , it better to go the bank rather to borrow money from you guys and getting money from you take a long process that actual bank Reviewed on: 13th June 2025
Reply from London Capital Credit Union Hi Adeyemi, Thank you so much for taking the time to share your experience with us. As a credit union, our approach differs from that of a traditional bank—we’re not here to compete with banks, but to offer a unique service focused on our members’ financial well-being. One of the special features of our loans is that your repayments are split between your loan and your savings. This means that every time you make a payment, you’re not only reducing your loan balance but also steadily building up your own savings pot for the future. We also want to be transparent about our processes. While our withdrawal transfers are not instant, we are committed to ensuring that all transfers are completed by the end of the working day. If you ever need to access your salary deduction before it appears in your credit union account, you can simply provide your payslip showing the deduction, and we’ll do our best to process your withdrawal as quickly as possible. We are always listening and looking for ways to improve our service. Your feedback is invaluable in helping us serve you better. If you have any further concerns or suggestions, please don’t hesitate to reach out to our member services team. Response date: 16th June 2025
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London Capital Credit Union

Quicker updates to the account

4
It takes too long to update the account Reviewed on: 13th June 2025

Simple, easy to use, good way to save money

5
Simple, easy to use, good way to save money Reviewed on: 13th June 2025

They are fantastic and helpful highly recommend

5
They are fantastic and helpful highly recommend Reviewed on: 13th June 2025

Very good company, good customer service.

5
Very good company, good customer service. Would recommend Reviewed on: 13th June 2025

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