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London Capital Credit Union: Savings reviews

4.68
Based on 1,759 reviews, last reviewed 20th Aug 2026
213% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Very convenient way of saving as they can take it di... Very convenient way of saving as they can take it directly from your salary, which means, hassle free to save with them! Reviewed on: 20th August 2026
Mark R's avatar
Mark R

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026
Lens's avatar
Lens

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1759)

To be able to borrow from an ethical organisation at...

5
To be able to borrow from an ethical organisation at manageable interest rates is a godsend Reviewed on: 30th May 2025

It’s has been an outstanding achievement ,when I nee...

5
It’s has been an outstanding achievement ,when I needed support more than. Reviewed on: 30th May 2025

I applied for a home owner loan online, the process...

5
I applied for a home owner loan online, the process was seamless and very quick. Each time I have rang and spoken to customer service they were very helpfull. Reviewed on: 30th May 2025

London Capital Credit Union is very helpful for peop...

5
London Capital Credit Union is very helpful for people who struggles financially. They provide excellent advice for members to get the most of their money. Easy to reach out to them and they deal every situation fairly. Reviewed on: 30th May 2025

I got the loan I needed within the expected time...

4
I got the loan I needed within the expected time frame Reviewed on: 30th May 2025

I found that feedback is excellent and very friendly...

5
I found that feedback is excellent and very friendly service Reviewed on: 30th May 2025

Helpful, easy to save, good customer service

5
Helpful, easy to save, good customer service Reviewed on: 30th May 2025

All my experience with customer service were excelle...

5
All my experience with customer service were excellent, very helpful Reviewed on: 30th May 2025

Poor interest rates, entered into salary deduction s...

3
Poor interest rates, entered into salary deduction scheme but not informed that my deductions won't go into my savings account for a month so no access to money till a month later! Understand this is an issue between LCCU and my employer but this info needs to be made clear by both organisations. Fairly decent customer service but still don't respond very quickly to queries Reviewed on: 30th May 2025

Always willing to hear out customers at difficult ti...

5
Always willing to hear out customers at difficult times and very understanding in terms of everybody’s circumstances also try their best to come to the best decisions that is right for customers Reviewed on: 30th May 2025

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