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London Capital Credit Union: Savings reviews

4.68
Based on 1,759 reviews, last reviewed 20th Aug 2026
213% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Very convenient way of saving as they can take it di... Very convenient way of saving as they can take it directly from your salary, which means, hassle free to save with them! Reviewed on: 20th August 2026
Mark R's avatar
Mark R

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026
Lens's avatar
Lens

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1759)

LCcU have been a helping hand since I joined

3
LCcU have been a helping hand since I joined Reviewed on: 29th May 2025

Good customer service

5
Difficult to speak to someone over the phone but once you get someone they are very helpful Reviewed on: 29th May 2025

The service level is excellent compared with other f...

5
The service level is excellent compared with other financial institutions. Reviewed on: 29th May 2025

2 savings accounts with LCCU.

4
Currently have 2 savings accounts with LCCU. 2 loan applications have been submitted, with 1 being accepted. Opted not to go for loan due APR % being offered. Reviewed on: 29th May 2025

Great service great app

5
Great service great app. The customer service team are always helpful Reviewed on: 29th May 2025

Services are delivered as advertised timely

5
Services are delivered as advertised Reviewed on: 29th May 2025

I like the customer service.

5
I like the customer service.and service of capital credit union. Reviewed on: 28th May 2025

Good customer service

5
Good customer service, very helpful with advice regarding financial aspects. Reviewed on: 28th May 2025

LCCU has been a life saver.

5
LCCU has been a life saver. My credit score has gone from 'poor' to 'excellent ' O have also been able to have money available to deal with unexpected bills such a a broken boiler and a flood in my home. To be able to save has really helped. They are also located nearby so I could travel in person. They keep me informed of their services . Really good. Reviewed on: 28th May 2025

Simple to manage.

5
Simple to manage. Interactions with the site are straightforward and the information provided is clear. Reviewed on: 28th May 2025

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