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London Capital Credit Union: Savings reviews

4.68
Based on 1,759 reviews, last reviewed 20th Aug 2026
213% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Very convenient way of saving as they can take it di... Very convenient way of saving as they can take it directly from your salary, which means, hassle free to save with them! Reviewed on: 20th August 2026
Mark R's avatar
Mark R

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026
Lens's avatar
Lens

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1759)

Always been able to help with any enquires I've had...

5
Always been able to help with any enquires I've had Reviewed on: 27th May 2025

I trusted London Mutual Credit Union to support its...

1
I trusted London Mutual Credit Union to support its members, but my experience was disappointing. Despite having savings with them, they offered me a loan with no explanation of how my savings were used and a shockingly high interest rate of over 14%. This feels more like a profit-driven bank than a member-focused credit union. I expected help, not exploitation. Reviewed on: 27th May 2025
Reply from London Capital Credit Union Hi Add, Thank you for sharing your feedback. However, we are not affiliated with London Mutual Credit Union and do not manage accounts with them. If you have concerns about your experience, we recommend contacting London Mutual Credit Union directly so they can assist you. If there’s anything we can help with regarding our own services, please let us know—we’re here to help Response date: 27th May 2025
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London Capital Credit Union

Charge for maney

4
Being charged to take your money out Reviewed on: 27th May 2025

They have helped me in a crisis and always offered s...

4
They have helped me in a crisis and always offered support Reviewed on: 27th May 2025

Very easy and straight forward ,well committed and g...

4
Very easy and straight forward ,well committed and good communication Reviewed on: 27th May 2025

I have saved money for about a year and still in my...

5
I have saved money for about a year and still in my account all so I willy like the way the receive the are costumer Reviewed on: 27th May 2025

Very excellent apart for the dificulty in getting th...

4
Very excellent apart for the dificulty in getting them on phone and latevemail response to enquiries Reviewed on: 27th May 2025

It's really good From the beginning until the end I...

5
It's really good From the beginning until the end I had a good people to help me Reviewed on: 27th May 2025

Staff very helpful with all queries.

5
Staff very helpful with all queries. Easy process to deposit and withdraw funds. Really good way to save Reviewed on: 27th May 2025

I applied for a loan approved promptly with minimum...

5
I applied for a loan approved promptly with minimum interest and encourage savings.also the app is good and you get to see the account details and make easy transfers overall an excellent credit union and urge everyone to take full advantage of it. Reviewed on: 27th May 2025

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