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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (822 reviews)

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4.78

Based on 822 reviews, last reviewed 16th Jul 2025

48% decrease in 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (822)

Easy to use fast response.

Easy to use fast response. The support was very helpful and the quick process was a plus in moments when I needed money quickl. Reviewed on: 14th June 2025

Great place to save - efficient online service

Great place to save - efficient online service Reviewed on: 14th June 2025

I’ve good service since I became a member but I have...

I’ve good service since I became a member but I have been granted for large amount. Reviewed on: 14th June 2025

Once I relocated, I knew I needed to join a credit u...

Once I relocated, I knew I needed to join a credit union. After talking to colleagues and checking reviews, I chose LCCU and haven’t regretted it. They are very accessible and offer great advice. The Loan application process is straight forward and I can apply on the App. I’ve been with them for 18 months. So far, so good - nothing to complain about. Reviewed on: 14th June 2025

Great saving with credit union

I have referred a coworker who in turn referred her husband. I encouraged all of UCLH midwives to to join as I really benefited from LCCU Reviewed on: 13th June 2025

My first loan was very understanding but ask for top...

My first loan was very understanding but ask for top up it got turn down even I am never made any payments late. Reviewed on: 13th June 2025

The team was supportive throughout your application.

The team was supportive throughout your application. Reviewed on: 13th June 2025

Brilliant service!

When I went for a month holiday I ran out of cash I applied for loan on my 3rd week of holiday and straight away I got approved. 2 days afterthe money is in my bank! Reviewed on: 13th June 2025

When you took money out before our pay day and it wi...

When you took money out before our pay day and it will take you another 25 days for the money to reflect in out capital account balance . Moreover your interest rate is not fair , it better to go the bank rather to borrow money from you guys and getting money from you take a long process that actual bank Reviewed on: 13th June 2025

Reply from London Capital Credit Union Hi Adeyemi, Thank you so much for taking the time to share your experience with us. As a credit union, our approach differs from that of a traditional bank—we’re not here to compete with banks, but to offer a unique service focused on our members’ financial well-being. One of the special features of our loans is that your repayments are split between your loan and your savings. This means that every time you make a payment, you’re not only reducing your loan balance but also steadily building up your own savings pot for the future. We also want to be transparent about our processes. While our withdrawal transfers are not instant, we are committed to ensuring that all transfers are completed by the end of the working day. If you ever need to access your salary deduction before it appears in your credit union account, you can simply provide your payslip showing the deduction, and we’ll do our best to process your withdrawal as quickly as possible. We are always listening and looking for ways to improve our service. Your feedback is invaluable in helping us serve you better. If you have any further concerns or suggestions, please don’t hesitate to reach out to our member services team. Response date: 16th June 2025

Quicker updates to the account

It takes too long to update the account Reviewed on: 13th June 2025

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