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London Capital Credit Union: Savings reviews

4.78
Based on 822 reviews, last reviewed 16th Jul 2025
64% decrease in 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025
Lauren Rudolph's avatar
Lauren Rudolph

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025
Doris T's avatar
Doris T

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (822)

All my experience with customer service were excelle...

5
All my experience with customer service were excellent, very helpful Reviewed on: 30th May 2025

Poor interest rates, entered into salary deduction s...

3
Poor interest rates, entered into salary deduction scheme but not informed that my deductions won't go into my savings account for a month so no access to money till a month later! Understand this is an issue between LCCU and my employer but this info needs to be made clear by both organisations. Fairly decent customer service but still don't respond very quickly to queries Reviewed on: 30th May 2025

Always willing to hear out customers at difficult ti...

5
Always willing to hear out customers at difficult times and very understanding in terms of everybody’s circumstances also try their best to come to the best decisions that is right for customers Reviewed on: 30th May 2025

Very professional and efficient in dealing with cust...

5
Very professional and efficient in dealing with customer Reviewed on: 30th May 2025

Customer service was brilliant I feel more secure an...

5
Customer service was brilliant I feel more secure and have more knowledgeable about the London Credit Union Reviewed on: 30th May 2025

Quick decisions on loan applications lower interest...

5
Quick decisions on loan applications lower interest rates than high Street lenders save while you repay loans is a brilliant concept, speedy responses and great customer service It nice to speak to a human. Appis also good it allows you to access your account easily and withdraw money easily too. Reviewed on: 30th May 2025

The app is user friendly and I have never had any is...

5
The app is user friendly and I have never had any issues accessing my savings or getting a loan Reviewed on: 30th May 2025

My experience is smooth run.

5
My experience is smooth run. Clear informative information also, fast transfer into account. Reviewed on: 30th May 2025

My experience with London Capital Credit Union have...

5
My experience with London Capital Credit Union have been good . I am happy that i enjoined the group Reviewed on: 30th May 2025

It's an excellent way to save and has helped me when...

5
It's an excellent way to save and has helped me when I have had to pay for big money item's Reviewed on: 30th May 2025

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