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Loughborough Building Society: Savings reviews

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4.93
Based on 403 reviews, last reviewed 8th Sep 2025
16% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Sam was swift and professional when dealing with my... Sam was swift and professional when dealing with my request. Reviewed on: 8th September 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (403)

unsatisfactory technology

4
1.Your website didn't allow me to send a secure e-mail. 2.My bond matured at midnight 28.02.25. Money not sent to my account until 03.03.25. If you have the capability to move it to a holding account why can't you move it to my account instead? Reviewed on: 3rd March 2025
Reply from Loughborough Building Society We apologise our service did not meet your expectations; and you were unable to get in touch when you wanted to. The product summary outlines when funds would be available after maturity, which for the latest maturity was the 3rd of March. We will use your feedback to continue to improve our services and thank you for taking the time to provide it. If you would like to talk to us to discuss further, please contact us at [email protected] providing your contact details. Response date: 5th March 2025
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Loughborough Building Society

In branch service review

5
The sort code and account number in the passbook should be more clearly displayed. Telephone calls have been answered quickly and all staff were very efficient. Reviewed on: 1st March 2025

In branch service review

5
Phoning me up to clarify my application was a good thing, as it was quick and easy and saved time comparatively to others. Reviewed on: 1st March 2025

In branch service review

4
Fairly easy to open account but I would prefer online access. Reviewed on: 1st March 2025

In branch service review

5
Interest rate is good but lack of internet/online access is annoying. Reviewed on: 1st March 2025

In branch service review

5
I like the monthly saving accounts. Reviewed on: 1st March 2025

In branch service review

5
You need to have online banking/an online portal so customers can manage their money online. Reviewed on: 1st March 2025

Great Service from Simon when opening my account

5
Great Service from Simon when opening my account Reviewed on: 28th February 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 3rd March 2025
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Loughborough Building Society

Excellent explanation of product.

5
Excellent explanation of product. Sam friendly and gave me plenty of time. Reviewed on: 28th February 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 3rd March 2025
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Loughborough Building Society

Every member of staff has been very helpful when I w...

5
Every member of staff has been very helpful when I was moving accounts etc Reviewed on: 27th February 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 3rd March 2025
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Loughborough Building Society

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