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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.86 (498 reviews)

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4.86

Based on 497 reviews, last reviewed 11th Aug 2026

37% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Made an appointment to open a cash ISA. Made an appointment to open a cash ISA. Found Karen at the Derby branch to be very helpful and friendly Reviewed on: 11th August 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (498)

Personal service knowledgeable staff

Personal service knowledgeable staff Reviewed on: 11th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025

Sam is very friendly and helpful.

Sam is very friendly and helpful. As older customers we appreciate being able to have a passbook and be able to go into a local branch. Reviewed on: 11th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025

I was seen by Yasmin at Derby branch good friendly s...

I was seen by Yasmin at Derby branch good friendly staff Reviewed on: 11th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025

The service / help I got from Millie was excellent.

The service / help I got from Millie was excellent. regarding the product itself because it is the first time I use non-high street bank for the first time, and I just opened a new account, the journey with Loughborough is still wait to see till the end. Everything so far all good. Reviewed on: 10th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025

So far, so very good

My experience to date, whilst limited, has been excellent. Millie has provided great customer service with clear instructions of her requirements Reviewed on: 10th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Ryan, so glad that we could help! Response date: 11th July 2025

Excellent Service

My experience with the Loughborough over the past 6 years has been excellent Marie and all the staff always go that extra mile. Thankyou Reviewed on: 10th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025

Excellent customer service.

Excellent customer service. Dylan is very knowledgeable, very helpful and nothing is too much trouble. Reviewed on: 10th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025

In branch service review

Competitive products, good customer service, but no online banking presence. Reviewed on: 9th July 2025

In branch service review

The staff at Long Eaton are brilliant and could not be more helpful. Only time I have phones head office they were equally helpful. Reviewed on: 9th July 2025

In branch service review

The member of staff who dealt with us was very efficient, friendly and professional. Reviewed on: 9th July 2025

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Loughborough Building Society: Savings reviews

37% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

Review Loughborough Building Society: Savings now

Loughborough Building Society Savings reviews (498)

Personal service knowledgeable staff

Sam is very friendly and helpful.

I was seen by Yasmin at Derby branch good friendly s...

The service / help I got from Millie was excellent.

So far, so very good

Excellent Service

Excellent customer service.

In branch service review

In branch service review

In branch service review

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Want to see more from Loughborough Building Society?

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