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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1621 reviews)

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4.73

Based on 1,621 reviews, last reviewed 8th Jul 2026

64% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1621)

Easy and Helpful

Easy to use and very helpful assistance when opening a new account. Reviewed on: 10th August 2021

positive experience

Great service thanks. I just need my money now. kind regards, Dawn Reviewed on: 21st June 2021

fist class

only reason to close this account was need of the money (times are hard ) ans still have other accounts with Mansfield Reviewed on: 21st June 2021

MR Arthur

Found the staff to be very helpful and friendly Reviewed on: 21st June 2021

Positive Customer Experience

Very friendly, professional and use of technology inclusive. Reviewed on: 15th June 2021

Savings account management

Needed to close account and received good service Reviewed on: 9th June 2021

Positive Customer Experience

The meeting was managed in a professional, courteous and friendly manner and although didn't have the face to face contact the virtual meeting was very good. Reviewed on: 7th June 2021

efficient, polite, good experience

opened savings account with video screen - as a lip reader worked vey well Reviewed on: 25th May 2021

Mansfield Building Society staff have always been helpful and professional in their dealings with my account. I left the society because the interest rates were so low and we made a big purchase.

Staff have always been helpful. Reviewed on: 24th May 2021

Disappointed saver

I called in to branch to deposit some savings into my easy access isa to be told the account is now closed and no further deposits could be made. I was really taken aback because had no information to inform me of this. Reviewed on: 21st May 2021

Reply from Mansfield Building Society We’re sorry to hear that you have experienced some confusion over your Easy Access Cash ISA account. Our approach to Cash ISA accounts is that they are available for subscriptions in that tax year only. The terms and conditions of the account that are issued to all account holders, when an account is opened, make this clear. This approach is in line with many other Building Societies and Banks and helps us to maintain our best interest rates for existing account holders. If we had accepted further subscriptions from savers this tax year into their existing Easy Access Cash ISA accounts we would have had to reduce the interest rate on the account, including therefore your account, in order to maintain our market position and manage further demand. We appreciate that this may cause some inconvenience, as you will have had to open up a new account with us for your 2021/2022 Cash ISA subscription, but this approach has enabled us to maintain the best interest rate possible on your, and other savers’, existing Cash ISA accounts. Response date: 23rd May 2021

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Mansfield Building Society: Savings reviews

64% decrease in 5 star reviews

25% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Mansfield Building Society: Savings now

Mansfield Building Society Savings reviews (1621)

Easy and Helpful

positive experience

fist class

MR Arthur

Positive Customer Experience

Savings account management

Positive Customer Experience

efficient, polite, good experience

Mansfield Building Society staff have always been helpful and professional in their dealings with my account. I left the society because the interest rates were so low and we made a big purchase.

Disappointed saver

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