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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.72
Based on 1,662 reviews, last reviewed 3rd Sep 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Sutton in Ashfield branch When visited Sutton in Ashfield branch the lady cashier was really helpful and sorted out our accounts for us Reviewed on: 3rd September 2026
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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1662)

Mansfield Building Society Branch Review

5
Lovely people and you get a book not paperwork Reviewed on: 3rd February 2022
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Verified Member

Mansfield Building Society Branch Review

5
You make it easy for us old people Reviewed on: 3rd February 2022
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Verified Member

Disappointing experience in branch but good overall phone and postal service

3
When visiting the branch i was told that an appointment was necessary to open a cash ISA which it is not as you can open one by post. I had downloaded and filled in the application and thought that the branch would take the documents and pass them to head office. but without asking any further details an appointment at a future date was the only option offered. (My wife commented it was a similar experience to a doctors surgery unhelpful !) subsequently i posted the application forms in the head office letter box and the application was completed the same day, this was what i consider good service. Reviewed on: 1st February 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback
Reply from Mansfield Building Society Thank you for taking the time to complete our customer survey and providing your feedback. When opening an account in branch, we try to do this in a more comfortable area away from the counter where we can give you the time and privacy required. We have seen an increase in appointment requests since the new year and unfortunately this means we don’t always have somebody available straight away, however we’re sorry you weren’t offered the option to leave your application form in branch and will ensure that your feedback is shared with our branch teams to offer a better customer experience on this moving forward. Response date: 4th February 2022
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Mansfield Building Society

Mansfield Building Society Branch Review

5
Personal service, being able to speak to someone, staff very pleasant and efficient Reviewed on: 31st January 2022
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Verified Member

Mansfield Building Society Branch Review

5
Your staff are so friendly Emma was also helpful in adviseto where to put my savings. Reviewed on: 31st January 2022
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Verified Member

Savings review

5
Asked by a member of staff if I would like a savings review due to amount of money I had in ISA account. Was advised not bullied into looking into different savings accounts. In this present climate finding accounts that actually make some interest are hard to find without trying up your money. So thank you, your advice was taken up. Switching to new accounts was made so easy. Reviewed on: 12th January 2022
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Mansfield Member Feedback

Well satisfied

5
One of the best saving accounts around Reviewed on: 5th January 2022
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Mansfield Member Feedback

My Closed Account

5
Replied to my email quickly and precise and clear Reviewed on: 4th January 2022
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Mansfield Member Feedback

Excellent

4
Fantastic service,polite and professional staff Reviewed on: 4th January 2022
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Mansfield Member Feedback

Keeping Banks and Building Societies on the High Street

5
very friendly and knowledgeable staff at the Chesterfield Branch Reviewed on: 15th December 2021
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Mansfield Member Feedback

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