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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

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4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Fixed Rate Application

Needed to contact branch by phone. Answered very quickly and staff very friendly and efficient. Reviewed on: 11th August 2023

Magic mansfield

All your staff at the sutton branch are always friendly and efficient,a credit to your company. Reviewed on: 10th August 2023

regular saver

My husband and I have saved into regular savers for over 10 years and the interest has always been better than our instant access account with the Coventry BS. The Mansfield accounts are now lagging behind so we have closed 3 of our accounts and are soon to close another. People at the Mansfield are lovely to deal with. Reviewed on: 10th August 2023

Friendly, professional staff.

My husband and myself both opened Cash ISAs recently, and the process was very straight-forward due to all the information provided,---as well as the friendly, knowledgeable, and helpful staff at your Sutton Branch. Your website is also very informative and easy to navigate. Reviewed on: 10th August 2023

friendly

you are very helpful and easy to talk to. Reviewed on: 9th August 2023

was interested in getting higher interest rate

i was shown best way of getting extra interest.all the girls at sutton in ashfield branch always cheerful and helpful...brilliant.. Reviewed on: 9th August 2023

Account opening at Mansfield building society

I was informed about Mansfield's offering of a one year fixed rate bond. This was something I had been enquiring about for some time. I was able to go out to the branch and open one with ease, with the help of staff who are helpful friendly and knowledgable. I was so pleased with my experience that I opened another one when the next issue was released. Reviewed on: 9th August 2023

Switch to online accounts difficult

I was pleased to see that Mansfield have set up online accounts as it is hard for me to go in to the branch nowadays. However when I went in and asked to switch my accounts to the online versions I had to close the account then walk across town to payn the cheque into my bank then apply online. in the event I found my bankoffered a better rate of interest on an equivqlent product so I used that instead. Reviewed on: 9th August 2023

Investing in fixed rate accounts

Great service by the BS, however I have had to go to the Sutton branch as there were no appointments available at Mansfield, and I live in Mansfield. However both branches staff are fantastic, knowledgeable and very helpful. Reviewed on: 9th August 2023

Friendly

And good interest rates Recommended Reviewed on: 8th August 2023

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