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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.9 (13418 reviews)

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4.87

Based on 13,418 reviews, last reviewed 17th Feb 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13418)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Professional, efficient and compassionate

Both our previous cats were insured with Many Pets. They both passed away last year and we found your customer service to be excellent; very compassionate, professional and efficient. It was straightforward to make claims and they were processed very efficiently. We therefore didn't hesitate to choose your company to insure Pandora and Elsa this year. Reviewed on: 14th October 2024

I moved to many pets from another provider as they w...

I moved to many pets from another provider as they were cheaper and provided better cover. Thankfully I have not had to claim for my pet, so I can't comment on the claims process, but switching was simple and I have had no problems whatsoever Reviewed on: 14th October 2024

Thankfully I haven’t had to use Many pets and hopefu...

Thankfully I haven’t had to use Many pets and hopefully I never will have to but alt least it’s a peice of mind many pets will look after your pets, talking to people who have used Many pets say they are very professional and put our pets first. Reviewed on: 14th October 2024

video contact with vet has been useful

video contact with vet has been useful Reviewed on: 14th October 2024

Reasonable prices and good customer service.

Reasonable prices and good customer service. Reviewed on: 14th October 2024

Payments are always quick, very friendly

Payments are always quick, very friendly Reviewed on: 14th October 2024

We have a rescue dog, and it’s super reassuring know...

We have a rescue dog, and it’s super reassuring knowing she’s fully covered. I encouraged my mum to swap and she now has her two cats covers with many pets too. Reviewed on: 14th October 2024

Good communication, and claims dealt with quickly

Good communication, and claims dealt with quickly Reviewed on: 14th October 2024

Had an email saying I'd get money back but nothing a...

Had an email saying I'd get money back but nothing arrived Reviewed on: 14th October 2024

Would recommend

Always easy to talk to and the only insurance company I have ever used who give you some money back if you don’t make a claim. Used them for years don’t need to look any further Reviewed on: 14th October 2024

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