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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13428 reviews)

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4.73

Based on 13,428 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to sign up, easy to use website, good price for... Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13428)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Excellent customer service

Excellent customer service . Cannot praise them enough for the way they handled my claim. Reviewed on: 7th August 2020

Best reasonably priced pet insurance

Have been with bought by many for 4 years now and have had to claim twice for my bernese beauty but the admin dept were very quick and helpful throughout my claims and renewal price was not hiked up after payout. Great to deal with an ethical and fair company. Reviewed on: 7th August 2020

Very sick puppy

I have a bulldog who had eaten a toy! By the time I got her to the vet she was close to death, I called bought by many and they were absolutely brilliant I gave them a run down of what had happened and they literally took it from there communicating with the vets so I could concentrate on my puppy, I can’t thank them enough Reviewed on: 7th August 2020

Flexible options

I liked the fact there are many options to suit everyone for the type of policy You take out. Also very reasonable premiums compared to other providers & cover they offer. Thankfully I have not had to use the claims service as yet but I have only heard good feedback on it, nothing negative. Reviewed on: 7th August 2020

Simple yet comprehensive

I was using one of the most expensive insurers prior to using Bought by Many and yet it didn’t include unlimited virtual vet support and the claims process was long and arduous. Not anymore !Bought by Many are the pet insurers of today. Everything can be done online from claims to checking your information but there is also a phone number if you prefer. For me the accessibility of having my pets welfare on my phone at all times is a game changer and they are significantly less expensive than my previous insurer. They genuinely deserve this award. Bought by Many have re-imagined pet insurance and I recommend them to everyone who has a pet Reviewed on: 7th August 2020

Excellent

Easy to use, excellent options and value for money. Covers dental where other providers won’t. The ability to have firstvet 24/7 is amazing! Reviewed on: 7th August 2020

Quality

This is the best pet insurance ever used very well run, very helpful nothing seems to be a problem Reviewed on: 7th August 2020

Customer service advisors are always lovely

When contacting regarding a query with my policy, and adding an additional pet onto an existing policy, the lady on the phone couldn’t have been more helpful, friendly and informative. This was a really positive experience for me after originally being with a different pet insurance provider and being treated terribly when they doubled my premium after my cat turned one with no claims or health problems! Every time I have needed to contact bought by many they have always been so lovely and I won’t be changing providers anytime soon that’s for sure! Reviewed on: 7th August 2020

Best ever

Went through them all as you do when your a responsible pet owner they came out on top can't say no more except when I got a kitten they were the first I went too so my cat and dog are insured by bought by many I have to say I recommend them to all my friends Reviewed on: 7th August 2020

Great service

Very pleased we found bought by many, great price and great service Reviewed on: 7th August 2020

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