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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13423)

Old fashioned value for money and service

5
Excellent value for money and great service as companies used to be. Cost kept to a minimum with regular refunds. Brilliant. I reccomend to all my pet owning friends. Reviewed on: 7th August 2020

Great insurance from friendly people

5
We've had to make two claims so far and Bought By Many have been so helpful and paid out without a fuss. Cover for 90 days abroad is a bonus for us too! Reviewed on: 7th August 2020

Great

5
Really fast and easy to sign up and get quotes, the best and cheapest insurance for pets, would definitely recommend. Reviewed on: 7th August 2020

Excellent service

5
Dealt with query very quickly and very efficiently Reviewed on: 7th August 2020

Comprehensive Coverage and Quick Claims

5
When my cat fell very ill almost three years ago I knew I had to get her insured for any future eventualities (she was 11 at the time). Good thing I did. She’s got hyperthyroid now, but by that time I was insured with Bought by Many. They offer really great comprehensive coverage for animals with pre-existing conditions. The claims process is quick, no-fuss, and I get updates throughout. And my rates have actually gone slightly down on my last two renewals which was a pleasant surprise. Really pleased overall. Wouldn’t dream of switching. Reviewed on: 7th August 2020

Great value with great cover

5
I chose bought by many after my other insurance company kept putting up monthly debit , hadn’t claimed at all , heard great reviews on BBM so did my research and checked to make sure all my needs were covered Incase , BBM cake up trumps , cheaper and great helpful customer service staff , plus u get the added peace of mind with FirstVet app That comes with the top cover for those panic situations , and still is cheaper than other top well known insurers , so far really happy , haven’t had to claim yet but assured by my vet they are good and pay directly to vet . Reviewed on: 7th August 2020

Quick and customer-friendly support

5
Unfortunately, had to face an emergency appointment at vets, followed by an operation, during the COVID-19 pandemic. BBM provided as much support, as it was necessary with no major delays and in a very clear way. Thanks! Reviewed on: 7th August 2020

Great value

4
I’ve luckily never had to make a claim, but have used the FirstVet service once and managed to get an appointment within the hour. The insurance is very reasonable value and easy to arrange. Perfectly happy customer so far! Reviewed on: 7th August 2020

So good I could give them a cuddle!

5
Wonderful insurance. Super efficient team of advisers. Comprehensive product. Totally professional and trusted. Reviewed on: 7th August 2020

The Best

5
Previous experience with one of our dogs and the first question asked was ‘Is he alright’. Tip-top service. Only the best for my dogs and I am 100% I have it with Bought By Many Reviewed on: 7th August 2020

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