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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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6%
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1%
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Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

Excellent service

5
Dealt with query very quickly and very efficiently Reviewed on: 7th August 2020
Julie's avatar
Julie

Comprehensive Coverage and Quick Claims

5
When my cat fell very ill almost three years ago I knew I had to get her insured for any future eventualities (she was 11 at the time). Good thing I did. She’s got hyperthyroid now, but by that time I was insured with Bought by Many. They offer really great comprehensive coverage for animals with pre-existing conditions. The claims process is quick, no-fuss, and I get updates throughout. And my rates have actually gone slightly down on my last two renewals which was a pleasant surprise. Really pleased overall. Wouldn’t dream of switching. Reviewed on: 7th August 2020
Heidi's avatar
Heidi

Great value with great cover

5
I chose bought by many after my other insurance company kept putting up monthly debit , hadn’t claimed at all , heard great reviews on BBM so did my research and checked to make sure all my needs were covered Incase , BBM cake up trumps , cheaper and great helpful customer service staff , plus u get the added peace of mind with FirstVet app That comes with the top cover for those panic situations , and still is cheaper than other top well known insurers , so far really happy , haven’t had to claim yet but assured by my vet they are good and pay directly to vet . Reviewed on: 7th August 2020
Marie Wright's avatar
Marie Wright

Quick and customer-friendly support

5
Unfortunately, had to face an emergency appointment at vets, followed by an operation, during the COVID-19 pandemic. BBM provided as much support, as it was necessary with no major delays and in a very clear way. Thanks! Reviewed on: 7th August 2020
Nataliya's avatar
Nataliya

Great value

4
I’ve luckily never had to make a claim, but have used the FirstVet service once and managed to get an appointment within the hour. The insurance is very reasonable value and easy to arrange. Perfectly happy customer so far! Reviewed on: 7th August 2020
Jess Eastwood's avatar
Jess Eastwood

So good I could give them a cuddle!

5
Wonderful insurance. Super efficient team of advisers. Comprehensive product. Totally professional and trusted. Reviewed on: 7th August 2020
Darren's avatar
Darren

The Best

5
Previous experience with one of our dogs and the first question asked was ‘Is he alright’. Tip-top service. Only the best for my dogs and I am 100% I have it with Bought By Many Reviewed on: 7th August 2020
Margaret M Ferguson-Ford's avatar
Margaret M Ferguson-Ford

Very impressive insurance

5
Luckily haven't had to make a claim yet but feel confident things would go smoothly if I did. Gave me the opportunity to do an online pet first aid course and lower premium this year too. Reviewed on: 7th August 2020
Beverley Poole 's avatar
Beverley Poole

Great customer service

5
Reg, our rescue pup required an expensive op'. Your team were so understanding, and reimbursed us so quickly, making a bad situation a lot more bearable Reviewed on: 7th August 2020
Deb Massey's avatar
Deb Massey

Excellent

5
Very simple and easy to set up insurance and kept informed each month of how much and when they will take the money. Would definitely recommend to others. Reviewed on: 7th August 2020
Julie's avatar
Julie

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