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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Great customer service

5
Reg, our rescue pup required an expensive op'. Your team were so understanding, and reimbursed us so quickly, making a bad situation a lot more bearable Reviewed on: 7th August 2020

Excellent

5
Very simple and easy to set up insurance and kept informed each month of how much and when they will take the money. Would definitely recommend to others. Reviewed on: 7th August 2020

Fantastic service

5
I have 3 animals insured with Bought by Many and am so happy. My poodle had to have an operation to remove a lump, it was unexpected and I panicked. The lovely lady I spoke to sorted everything out for me and was sympathetic when I got upset. My claim was paid to the vet within 24hrs, which he was very impressed with. I highly recommend this company to all my friends Reviewed on: 7th August 2020

Huge price rise

1
Due to huge increases in payments 2 years running I have now cancelled all policies . Reviewed on: 7th August 2020

Highly recommend

5
Very happy with BBM. Our recent claim with settled with zero fuss. Reviewed on: 7th August 2020

Excellent

5
Great insurers never have an issue with them Reviewed on: 7th August 2020

Amazing company! A* customer service.

5
Just an overall great company. I'm on the fixed for life policy so I always have the reassurance that it wont go up if I claim. Recently my dog struggled with skin issues and I managed to claim quickly and easily. The customer service can't be faulted. I wouldn't go with any other company. Reviewed on: 7th August 2020

Competitively priced helpful service

5
The telephone staff really helped guide us through the pitfalls of not getting the right level of cover to suit our pets needs without being pushy or trying the hard sell routine that so many other companies subjected us to Reviewed on: 7th August 2020

Value for money

5
Good value for money. Not had to use them as yet but kept up to date with direct debits etc Reviewed on: 7th August 2020

Simply the best

5
I had one rescue dog insured by bought by many and wanted to add my second rescue dog to the existing policy. I telephoned and it was all done very easily by phone and a email was sent to me to confirm that they had got my requirements correct. Very friendly competent staff, great value, easy quotes given online or by phone if you are not confident using online. Have recommended to friends who have also taken up policies great company. Reviewed on: 7th August 2020

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