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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (13424 reviews)

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4.74

Based on 13,424 reviews, last reviewed 17th Aug 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Prompt payment for vet bill claims Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very goo... Read more Reviewed on: 17th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13424)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Easy claims with no hassle.

Really helpful staff when I had trouble accessing my account. Reviewed on: 7th August 2020

Nice and simple

Nice and easy to setup and take out my policy Reviewed on: 7th August 2020

Very impressive insurance package

I particularly like the 24/7 vet phone service. So reassuring especially with a puppy. Just made my first claim and was amazed with the speed of processing. Also the free of charge first aid course is very useful. Reviewed on: 7th August 2020

Fantastic

Super easy website and fantastic insurance policy for my puppy. Would highly recommend Reviewed on: 7th August 2020

Brilliant

so easy to set up and very affordable and keeps my mind at ease my pet is insured. Reviewed on: 7th August 2020

i recomend this company to all my friends

buying pet insurance is a mine field these days and the only way to test 100% if the company does what it promises, is to actually claim. I've had a life time of fur babies and each one of them has had at some time had an accident or illness. Bought by many is the only insurer, in my expeirince, who make you feel as though they really care. When it comes to claims, they help you through the porocess as quickly and painlessly as possible. You are always greeted with a friendly voice and they know their stuff when it comes to questions. The policies are all in plain language, so you know exactly where you stand. no hidden small print - its all plain language. Oh and I nearly forgot the prices are the most compettive i have found - I have two pedigree cats and i am more than happy with the price I am paying. Reviewed on: 7th August 2020

Great prices and helpful staff

Had to make a claim for my cat the staff were very helpful because I did not have all the details my claim forms were forwarded to the vets and they filled them in. The payment was in good time. Staff helpful and price of insurance was reasonable. Reviewed on: 7th August 2020

Would definitely recommend

I've had my policy for over a year covering 2 dog. I've had ro claim for both of them within a couple of weeks of each other. It was an easy process and both claims were settled relatively quickly. I took the policy with £0 excess and the premiums are great. Reviewed on: 7th August 2020

Affordable, Easy

Excellent service and communication throughout with easy set up at a great price. No problems here at all! Reviewed on: 7th August 2020

Easy, friendly and never had a problem with them

They are very helpful and friendly when you need to make a claim with them my puppy has had to get tests and treatment throughout the COVID-19 pandemic and they have still been able to help and process my clam in a timely manner with everything going on Reviewed on: 7th August 2020

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