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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13428 reviews)

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4.73

Based on 13,428 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to sign up, easy to use website, good price for... Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13428)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

They really care

We had to claim twice in four months. They kept us up to date how the claim was going each time. I wouldn't go with any other pet insurance, as I'm sure they wouldn't be so caring and helpful. Reviewed on: 6th August 2020

Very useful

Really useful service as the industry is a horrific cartel of crooks and stop people being able to look after their pets properly. Thanks for helping us keep a member of our family alive and healthy. Reviewed on: 6th August 2020

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Wow! Amazing lifetime cover and at half the price.

My 5 year old dog has been insured since a puppy with one of the well known Pet Insurers. I looked around to compare prices and found that Bought By Many is half the price with much more lifetime cover. It was incredibly easy to change over and they even changed my start date so I would not be paying twice that month. Reviewed on: 6th August 2020

Great company

Great company with a good variety of products to choose from. Reviewed on: 6th August 2020

Super straightforward

When I was looking at various pet insurance providers, Bought By Many stood out as being incredibly clear in terms of their cover and made me feel confident I was adequately protecting my dog. Reviewed on: 6th August 2020

Wonderful, efficient and kind

Never had any trouble with getting the payments from BBM after my elderly dog has had ongoing treatment for cushing's syndrome. The call centre people have always been super kind and helpful. Reviewed on: 6th August 2020

Perfect

Fortunately I’ve never had to use you, thank you for the free pet first aid course Reviewed on: 6th August 2020

Easy to set up

Efficient online service but cannot comment on claim efficiency as fortunately haven’t had to use it. Reviewed on: 6th August 2020

Really helpful and caring team

Very quick to settle and supportive team. Reviewed on: 6th August 2020

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