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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great customer service

Team were very helpful when I had to add our second cat to the policy. He is stray and they explained my options fully and made sure we had insurance from that day for both cats. Reviewed on: 1st October 2024

Good experiences so far

I haven’t had to use my insurance, but they offer a good price for a comprehensive cover. They also have a lot of offers, advice emails, informative emails and freebies every now and then. I have had to contact customer service before and it was very smooth. Reviewed on: 1st October 2024

Very good but very slow on reimbursement

Very good but very slow on reimbursement Reviewed on: 1st October 2024

Good clear policy - claims are dealt with promptly a...

Good clear policy - claims are dealt with promptly and hassle free Reviewed on: 1st October 2024

They have been excellent so far.

They have been excellent so far. The 24/7 vet is amazing as a perk too! Reviewed on: 1st October 2024

Called ManyPets 24/7 video-call vet and got reassuri...

Called ManyPets 24/7 video-call vet and got reassuring advice, and so visited emergency vet 3 am on morning. All good in the end - great service to call upon, gave peace of mind. Reviewed on: 1st October 2024

I like the fact I get 20% of my premium back if I ma...

I like the fact I get 20% of my premium back if I make no claims each well. I received this 4 years in a row now. Premiums have gone up but are still competitive. Customer service has been good with phones answered promptly and knowledgeable staff. Reviewed on: 1st October 2024

Very happy with my experience.

Very happy with my experience. I am pleased with the level of cover that is provided at a very competitive price. Reviewed on: 1st October 2024

Excellent choice of insurance plans

Excellent choice of insurance plans Reviewed on: 1st October 2024

Same day completed and refund for claim , excellent...

Same day completed and refund for claim , excellent service Reviewed on: 1st October 2024

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