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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

I made a claim 3 months ago but it is not even with...

3
I made a claim 3 months ago but it is not even with a claim handler yet. Manypets advertise that they aim to pay out claims within 14 days. So 3 months seems ridiculous, especially as it has not even been looked at yet! Reviewed on: 1st October 2024
Erin B's avatar
Erin B

Very good value and a good pet insurance

5
Very good value and a good insurance Reviewed on: 1st October 2024
Linda Fussell's avatar
Linda Fussell

Fast hassle free claims process

5
Unfortunately we had to claim for the cost of an emergency operation for our dog following complications after routine surgery. The vets practice were able to deal with the claim on our behalf which was a great help at a stressful time. Our claim was settled promptly and without any quibbling. Reviewed on: 1st October 2024
Jon T's avatar
Jon T

Great result

5
Great result when we needed an urgent vets appointment. We’ve also found the special offers useful. Reviewed on: 1st October 2024
JeffL's avatar
JeffL

Quick to respond to claims and very helpful on the p...

5
Quick to respond to claims and very helpful on the phone. Would definitely recommend Reviewed on: 1st October 2024
Julia C's avatar
Julia C

My vet bill was dealt with very quickly, nice custom...

5
My vet bill was dealt with very quickly, nice customer service, useful email tips provided too Reviewed on: 1st October 2024
jan h's avatar
jan h

all good

5
All good, no complaints. Like the 24/7 online vet service. Haven’t claimed anything yet but I like how they give you money back when you don’t. i haven’t tried the sitter app/ free year membership but good to know it’s an option Reviewed on: 1st October 2024
Margarita K's avatar
Margarita K

When I needed to enter a claim the process was quick...

5
When I needed to enter a claim the process was quick and painless, I received my payment within 24 hours which was very reassuring. Reviewed on: 1st October 2024
Lucy S's avatar
Lucy S

Not had to make a claim yet but have confidence that...

4
Not had to make a claim yet but have confidence that come the time I do need to everything will be just fine - will the test of a decent insurer!! Reviewed on: 1st October 2024
Rob W's avatar
Rob W

Very simple, easy user experience, jargon free.

5
Very simple, easy user experience, jargon free. Lots of added stuff too. Reviewed on: 1st October 2024
Mitul C's avatar
Mitul C

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