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ManyPets: Pet insurance reviews

4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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6%
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1%
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0%
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1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
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S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
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KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13416)

Easy claims procedure and good value

4
I've hunted long and hard to find decent insurance cover at an acceptable price for my youngest two cats. Bought By Many provided good cover, no excess to pay and dealt with my claim quickly with no fuss. Reviewed on: 6th August 2020

Efficient and simple

5
My dog has had one accident requiring surgery and one medical requiring surgery claim from BBM. I claimed and paid the vet my excess everything else was dealt with between the vet and BBM. I would highly recommend BBM Reviewed on: 6th August 2020

Fantastic Pet Insurer

5
Claimed several times during my Border Terrier's 2 years, with no issues. Great customer service, renewal was even cheaper than previous year. Cannot recommend highly enough. Reviewed on: 6th August 2020

Efficient and helpful service

5
Quickly and efficiently dealt with our claim, keeping us informed at every stage. Reviewed on: 6th August 2020

Recommended by another pet owner

5
I am pleased to say that I have not yet used my insurance, my dog is fit and healthy. However, I chose this company based on feedback from a close friend. Who has had occasion to use and highly recommended them. I have the price to be very reasonable and did do a fair amount of research before choosing. Reviewed on: 6th August 2020

Efficient

5
Insured my dog with a very comprehensive cover when Pet Plan would not even insure him even though he was only 8 and had never had any veterinary problems at the time. Unfortunately he almost immediately developed problems with his back legs and had to have 2 operations. BBM payed out without quibble. Reviewed on: 6th August 2020

A great value easy to use pet insurance.

5
Very easily explained and easy to use website giving great cover at a very fair price. Good levels of animal cover. Great to communicate with. Well written policies in plain English. Not found a fault to date. Reviewed on: 6th August 2020

good service

5
they get your enquire done there and the when you call them 100% Reviewed on: 6th August 2020

Ideal

5
I have both my cats insured, one of whom has required a lot of treatment recently due to a urinary blockage. I have had to make multiple claims, both for myself to be reimbursed and to set up a direct claim with my vet. All of these transactions have been incredibly easy with the online claim form and I have been kept up to date throughout the process of each claim. I have contacted the call centre and found them to be very helpful and friendly. The cover you get is fantastic for the price and having my cats insured by Bought By Many gives me complete peace of mind that my cats can get the treatment they need without me having to worry about costs. Could not be happier with the cover and service provided and would fully recommend as a service provider. Reviewed on: 6th August 2020

Fantastic Pet Insurance

5
I’ve been with Bought by Many for 3 years now and claimed twice. On both occasions the claims were paid direct to the vets, so no hefty upfront bills for me to pay. Unlike other companies Bought by Many don’t “load” your following years premium after making a claim and more importantly they won’t class any illnesses claimed for as “pre-existing” giving total piece of mind. Customer service is brilliant, I really can’t fault anything about this company and would highly recommend them to anyone. Reviewed on: 6th August 2020

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