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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13428 reviews)

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4.73

Based on 13,428 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to sign up, easy to use website, good price for... Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13428)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Excellent product

I am new to Bought by Many having used another leading pet insurer for many years but thought I would give them a try as their price was much more competitive and they had many great reviews online.I have not been disappointed as had to make a couple of claims for my new puppy and the claim process was so easy and efficient, with claims being settled promptly without any hassle. Reviewed on: 6th August 2020

Easy claims procedure and good value

I've hunted long and hard to find decent insurance cover at an acceptable price for my youngest two cats. Bought By Many provided good cover, no excess to pay and dealt with my claim quickly with no fuss. Reviewed on: 6th August 2020

Efficient and simple

My dog has had one accident requiring surgery and one medical requiring surgery claim from BBM. I claimed and paid the vet my excess everything else was dealt with between the vet and BBM. I would highly recommend BBM Reviewed on: 6th August 2020

Fantastic Pet Insurer

Claimed several times during my Border Terrier's 2 years, with no issues. Great customer service, renewal was even cheaper than previous year. Cannot recommend highly enough. Reviewed on: 6th August 2020

Efficient and helpful service

Quickly and efficiently dealt with our claim, keeping us informed at every stage. Reviewed on: 6th August 2020

Recommended by another pet owner

I am pleased to say that I have not yet used my insurance, my dog is fit and healthy. However, I chose this company based on feedback from a close friend. Who has had occasion to use and highly recommended them. I have the price to be very reasonable and did do a fair amount of research before choosing. Reviewed on: 6th August 2020

Efficient

Insured my dog with a very comprehensive cover when Pet Plan would not even insure him even though he was only 8 and had never had any veterinary problems at the time. Unfortunately he almost immediately developed problems with his back legs and had to have 2 operations. BBM payed out without quibble. Reviewed on: 6th August 2020

A great value easy to use pet insurance.

Very easily explained and easy to use website giving great cover at a very fair price. Good levels of animal cover. Great to communicate with. Well written policies in plain English. Not found a fault to date. Reviewed on: 6th August 2020

good service

they get your enquire done there and the when you call them 100% Reviewed on: 6th August 2020

Ideal

I have both my cats insured, one of whom has required a lot of treatment recently due to a urinary blockage. I have had to make multiple claims, both for myself to be reimbursed and to set up a direct claim with my vet. All of these transactions have been incredibly easy with the online claim form and I have been kept up to date throughout the process of each claim. I have contacted the call centre and found them to be very helpful and friendly. The cover you get is fantastic for the price and having my cats insured by Bought By Many gives me complete peace of mind that my cats can get the treatment they need without me having to worry about costs. Could not be happier with the cover and service provided and would fully recommend as a service provider. Reviewed on: 6th August 2020

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