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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13428 reviews)

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4.73

Based on 13,428 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to sign up, easy to use website, good price for... Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13428)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Good service but one issue

I have made on claim with regards to my dogs dew claws. I was originally informed that the treatment was preventable and so they wouldn’t pay. However I myself am a vet and disputed this as it was the result of an injury. If I wasn’t in the profession I doubt they would have paid Reviewed on: 6th August 2020

Fantastic Insurance

BBM handled 3 months of vet visits easily and professionally. Fro. The first phone call they took over and dealt direct with the vet so that we could concentrate on looking after Finn. They kept me informed through text and email and made the whole process so much easier I recommend them all the time. Reviewed on: 6th August 2020

Bought By Many For Good Reasons

Excellent cover for good price and instant accessibility to talk to veterinary experts at all times and very friendly, helpful staff Reviewed on: 6th August 2020

Brilliant

So helpful during covid 19 to be able to call first vet for information due to my labradors bad ear .So helpful knowledgable and professional. And when i needed to claim it was no problem so kind and caring.Simply the best. Reviewed on: 6th August 2020

Great service!

I had to contact BBM as my claim was from 2 different veterinary practices. No problems at all. Very pleased Reviewed on: 6th August 2020

Good value

I have not had the chance to use their claims customer service. However, they gave me free pet first aid online course which i am really grateful for. Their pricing in comparison to others is better in my opinion too. Bought by many was chosen as my pet insurance after many days of research. Reviewed on: 6th August 2020

Excellent Customer Service

Great price and excellent cover, great Customer service would definitely recommend. Reviewed on: 6th August 2020

Great Value

I haven't had to use Bought By Many and hopefully won't need to but it is peace of mind to know it is in place if necessary. I get regular notices when a payment is due and I enjoy reading the monthly newsletter. Reviewed on: 6th August 2020

Fantastic cover

The level of cover is impressive, and it is very easy to make claims within the current policy year online. The only thing missing for a full 5 stars is the ability to make claims for events from previous policy years online (on the website or via email), as having to call requires a lot more time and focus! Reviewed on: 6th August 2020

Very pleased so far

Only had our pet 4 months but so far very pleased with our insurance provider. Reviewed on: 6th August 2020

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