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ManyPets: Pet insurance reviews

4.87
Based on 13,414 reviews, last reviewed 30th Sep 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Part of pre-approved claim refused due to amount I’ve been with them for the second year now. My first claim (under £200) was approved, but as soon as the costs increased, they found reasons to decli... Read more Reviewed on: 30th September 2025
Maja Baresic's avatar
Maja Baresic

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Second to none!

5
Anytime I’ve contacted Brought By Many they have been fantastic and the customer service is second to none. Great service Thanks you BBM Reviewed on: 6th August 2020

Easy for Life pet insurance

5
Easy to set up a fixed for life dog insurance policy and although I’ve not had to use it the peace of mind and cost for a life term cover to me makes it worth having. All communication online has been slick and professional. Reviewed on: 6th August 2020

Easy to understand insurance with no hidden extras

5
I found purchasing pet insurance through Bought by Many a simple experience that was clear to understand and I knew exactly what my premium covered. As I have 2 cats it was a bonus to be able to get multi pet cover. Reviewed on: 6th August 2020

Excellent service

5
Simply laid out insurance. You know what you are getting and how much it will cost. More benefits that some of the bigger insurance companies offer. The reminder of when your DD is going out is also handy. Reviewed on: 6th August 2020

Friendly and helpful

5
No problem paying out for my pets behavioural problems Reviewed on: 6th August 2020

Very professional and very easy to claim

5
We’d only had our gorgeous rescue cat 6 months when she became seriously ill and was rushed to a referred specialist and operated on 1 day later, it was very traumatic and we nearly lost her. I contacted Bought by Many and they couldn’t have been more sympathetic and helpful. Everything is done on line so no forms to fill in and post. It was a very expensive claims which they paid with no hesitation much to my relief. When taking out the policy I actually laughed to myself that the cover for Saffi was £15,000 thinking we would never ever spend that much... how wrong I was. I cannot sing their praises enough Reviewed on: 6th August 2020

Great price and superb customer service

5
The price I pay for my plan is very good for the cover I get. Luckily I haven’t had to use it yet but my sister has been with Bought by many for years and they have always paid out with no problems and she recommended them to me. Whenever I’ve spoken to the customer service team they have always been very helpful and friendly. Reviewed on: 6th August 2020

Simple, speedy, no fuss online claims process, with excellent communication

5
I have unfortunately had to put in several claims for vets bills for my young spaniel. The claims process has been simple, and Bought By Many has communicated with me at each step. The premiums are reasonable and there are added online communications which have been helpful and interesting. Without doubt the best pet insurer I have dealt with over many years of owning dogs. I would recommend them to anyone. Reviewed on: 6th August 2020

Simple, Friendly, Reliable, Good price

4
I have never had an issue with Bought by Many - always on hand to help the customer, their policies also offer a variety of cover, not really found anywhere else. Reviewed on: 6th August 2020

Pet Insurance made easy

5
My dog has allergies and they have made it really easy to claim this all back. I just email a claim. They deal straight with the vets and keep me informed all the way through and then pay the money straight back into my account. No issues. Makes my life easy!!! Reviewed on: 6th August 2020

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