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ManyPets: Pet insurance reviews

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4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
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Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Easy to understand insurance with no hidden extras

5
I found purchasing pet insurance through Bought by Many a simple experience that was clear to understand and I knew exactly what my premium covered. As I have 2 cats it was a bonus to be able to get multi pet cover. Reviewed on: 6th August 2020
Sam Howes's avatar
Sam Howes

Excellent service

5
Simply laid out insurance. You know what you are getting and how much it will cost. More benefits that some of the bigger insurance companies offer. The reminder of when your DD is going out is also handy. Reviewed on: 6th August 2020
Felix's avatar
Felix

Friendly and helpful

5
No problem paying out for my pets behavioural problems Reviewed on: 6th August 2020
Kathy Wainwright's avatar
Kathy Wainwright

Very professional and very easy to claim

5
We’d only had our gorgeous rescue cat 6 months when she became seriously ill and was rushed to a referred specialist and operated on 1 day later, it was very traumatic and we nearly lost her. I contacted Bought by Many and they couldn’t have been more sympathetic and helpful. Everything is done on line so no forms to fill in and post. It was a very expensive claims which they paid with no hesitation much to my relief. When taking out the policy I actually laughed to myself that the cover for Saffi was £15,000 thinking we would never ever spend that much... how wrong I was. I cannot sing their praises enough Reviewed on: 6th August 2020
Gillian's avatar
Gillian

Great price and superb customer service

5
The price I pay for my plan is very good for the cover I get. Luckily I haven’t had to use it yet but my sister has been with Bought by many for years and they have always paid out with no problems and she recommended them to me. Whenever I’ve spoken to the customer service team they have always been very helpful and friendly. Reviewed on: 6th August 2020
TDee's avatar
TDee

Simple, speedy, no fuss online claims process, with excellent communication

5
I have unfortunately had to put in several claims for vets bills for my young spaniel. The claims process has been simple, and Bought By Many has communicated with me at each step. The premiums are reasonable and there are added online communications which have been helpful and interesting. Without doubt the best pet insurer I have dealt with over many years of owning dogs. I would recommend them to anyone. Reviewed on: 6th August 2020
Kay Wright's avatar
Kay Wright

Simple, Friendly, Reliable, Good price

4
I have never had an issue with Bought by Many - always on hand to help the customer, their policies also offer a variety of cover, not really found anywhere else. Reviewed on: 6th August 2020
DCM's avatar
DCM

Pet Insurance made easy

5
My dog has allergies and they have made it really easy to claim this all back. I just email a claim. They deal straight with the vets and keep me informed all the way through and then pay the money straight back into my account. No issues. Makes my life easy!!! Reviewed on: 6th August 2020
Rachel's avatar
Rachel

Breathe of Fresh Air In Pet Insurance!!

5
I have had many Pet Insurance policies with many companies but with my two Boxer Pups I went with Bought By Many, I went for the 15k Lifetime cover for both pups, unfortunately one pup had to have several visits to the vets, a referral to a specialist, inpatient treatment several times on numerous occasions, thankfully he is well now but Bought By Many have been excellent with it all, one call and the claim is setup and I didn't have to do anymore, they paid the vet directly, including ongoing treatment and also including the specialist Vet, no quibbles, fast claims and it costs several thousand pounds yet my renewal was only 14pence per month more the 2nd year. They have been my lifeline as without them my pup would have died as I didn't have the money up front to pay for the treatment, they have been our saviours, thank you BBM :) Reviewed on: 6th August 2020
Joanne Le'ver's avatar
Joanne Le'ver

Speedy claim, 1st class service

5
Our cat was involved in an RTA and needed extensive surgery and follow up appointments. BBM were great with dealing with the claims and liaised directly with the vets taking all the stress of the situation away from us. They acted very quickly and dealt with everything really well whilst we concentrated on our cats recovery. So happy with everything. Big thanks to everyone. Reviewed on: 6th August 2020
MrsS247's avatar
MrsS247

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