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ManyPets: Pet insurance reviews

View other ManyPets products
4.74
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13423)

Very helpful advice on booking

4
I have not had to claim on the policy yet, thankfully, but booking it was straightforward, giving me the cover I was looking for in terms I could understand. I also got quick, helpful advice on the phone. I have a relative who works in veterinary who recommended Bought By Many because the practice finds their claim process straightforward too. Reviewed on: 6th August 2020
Angela's avatar
Angela

More cover than many

5
We moved from John Lewis as their prices were rising at a ridiculous rate. We almost halved our premium and significantly increased our cover when we moved. We also got an app which gives us free emergency contact with a vet if we need it along with lots of useful advice. Reviewed on: 6th August 2020
Craig3f2's avatar
Craig3f2

Couldn't get better

5
I have always insured my animals this insurance though is brilliant you different coverage you can get money back and its so good I have recommended already Reviewed on: 6th August 2020
Cat convert 's avatar
Cat convert

There when needed.

5
I was a fairly new customer when I had to claim for Molly my cat. I found the claim easy to do, and when I needed to speak to someone, I had no problems. Reviewed on: 6th August 2020
Maggie Mulherine's avatar
Maggie Mulherine

Bought by many for a reason!

5
Great customer service, competitive on prices and so many options so you can tailor your insurance perfectly. Very impressed. Reviewed on: 6th August 2020
LMarris's avatar
LMarris

Second to non insurance

5
Simply the best animal insurance that I have ever used. Fast friendly service no quibble on claims and my insurance didn’t go threw the roof on renewal even though I had had to claim. Very highly recommended Reviewed on: 6th August 2020
Tracie Dean's avatar
Tracie Dean

Excellent customer service

5
Never had a claim yet but happy with the service provided so far Reviewed on: 6th August 2020
Jayne Berry's avatar
Jayne Berry

Simply outstanding. Pay almost immediately.

5
Compassionate and professional. Would recommend to everyone! Reviewed on: 6th August 2020
Sam Holcombe 's avatar
Sam Holcombe

Consistency and good value from Bought By Many

5
We have been using Bought By Many for several years as they were the best priced insurance quote, for the level of coverage that we wanted, for our black labrador with hip dysplasia. Throughout our relationship there has been transparency and pro-activeness in terms of the coverage provided for our dog. Reviewed on: 6th August 2020
Patrick's avatar
Patrick

Outstanding service

5
Easy to understand package options when I signed up and extremely helpful when I called to ask a question before signing up. My Online account details are very easy to access and I have just had to start a small claim online which was so easy to do. I heard back straight away to inform me of the approx. timescale. 10/10 from me. Reviewed on: 6th August 2020
Ally's avatar
Ally

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