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ManyPets: Pet insurance reviews

4.87
Based on 13,414 reviews, last reviewed 30th Sep 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Part of pre-approved claim refused due to amount I’ve been with them for the second year now. My first claim (under £200) was approved, but as soon as the costs increased, they found reasons to decli... Read more Reviewed on: 30th September 2025
Maja Baresic's avatar
Maja Baresic

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Amazing hassle free service

5
Really can’t fault the they are so good Reviewed on: 6th August 2020

Very helpful advice on booking

4
I have not had to claim on the policy yet, thankfully, but booking it was straightforward, giving me the cover I was looking for in terms I could understand. I also got quick, helpful advice on the phone. I have a relative who works in veterinary who recommended Bought By Many because the practice finds their claim process straightforward too. Reviewed on: 6th August 2020

More cover than many

5
We moved from John Lewis as their prices were rising at a ridiculous rate. We almost halved our premium and significantly increased our cover when we moved. We also got an app which gives us free emergency contact with a vet if we need it along with lots of useful advice. Reviewed on: 6th August 2020

Couldn't get better

5
I have always insured my animals this insurance though is brilliant you different coverage you can get money back and its so good I have recommended already Reviewed on: 6th August 2020

There when needed.

5
I was a fairly new customer when I had to claim for Molly my cat. I found the claim easy to do, and when I needed to speak to someone, I had no problems. Reviewed on: 6th August 2020

Bought by many for a reason!

5
Great customer service, competitive on prices and so many options so you can tailor your insurance perfectly. Very impressed. Reviewed on: 6th August 2020

Second to non insurance

5
Simply the best animal insurance that I have ever used. Fast friendly service no quibble on claims and my insurance didn’t go threw the roof on renewal even though I had had to claim. Very highly recommended Reviewed on: 6th August 2020

Excellent customer service

5
Never had a claim yet but happy with the service provided so far Reviewed on: 6th August 2020

Simply outstanding. Pay almost immediately.

5
Compassionate and professional. Would recommend to everyone! Reviewed on: 6th August 2020

Consistency and good value from Bought By Many

5
We have been using Bought By Many for several years as they were the best priced insurance quote, for the level of coverage that we wanted, for our black labrador with hip dysplasia. Throughout our relationship there has been transparency and pro-activeness in terms of the coverage provided for our dog. Reviewed on: 6th August 2020

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