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ManyPets: Pet insurance reviews

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4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Fantastic customer service

5
So easy and lovely to deal with! Reviewed on: 6th August 2020
Hector Meyer 's avatar
Hector Meyer

Service as promised!

5
Kept informed every step of the way, claim paid in 5 weeks as promised, plus no huge increase at renewal! Will be staying ! Reviewed on: 6th August 2020
Dave Giles's avatar
Dave Giles

Honest Reliable and trustworthy

5
Perfect insurance with a easy to understand policy with no hidden surprises , excellent customer service ! I even missed a few payments during Covid19 and unlike any other company they simply let me make the payment to catch up allowing my cover to remain in place ! Can’t praise them enough Reviewed on: 6th August 2020
Debra Smith's avatar
Debra Smith

Very good

5
I have only just taken out insurance. The process was very quick and easy. Reviewed on: 6th August 2020
Andrea Brown's avatar
Andrea Brown

Fantastic Company

5
I reffered a friend instantly, who has also had a great experience. Quick to response, always checking in, sending free first aid courses and ensuring you are educated in caring for your furbaby Reviewed on: 6th August 2020
Faye Staunton's avatar
Faye Staunton

The best pet insurance ever!

5
This november will be my second year with Bought by Many and I'm very glad with them. In January, my dog had a health issue and they helped me amazingly. They kept me informed about the process all the time and they're the only insurance company that covers all my dog needs. I truly recommend them. Reviewed on: 6th August 2020
Guadalupe Soto's avatar
Guadalupe Soto

Great experience so far!

4
We only just signed up but so far have loved how easy everything has been. I think it’s great I can submit and track a claim online - so much smoother than anything I have had to deal with before! Reviewed on: 6th August 2020
C Natter's avatar
C Natter

Always available even through covid pandemic. Thanks Bought by Many.

5
Had a policy for 3 years which is good value for money compared to others and only had to contact twice. But both times couldn't do enough to help and very straightforward, that is why I have recommended to work colleagues who have also used Bought by many. Reviewed on: 6th August 2020
Craig Andrews's avatar
Craig Andrews

Friendly..professional..affordable

5
Ive had dogs for 20 years and Bought By Many are the best by far ! Reviewed on: 6th August 2020
Maureen Wilton's avatar
Maureen Wilton

Best pet insurer for my cats

5
I took out insurance by bought by many for my kitten Nero , a rag doll, then added Howard our next rag doll onto the insurance when we adopted him. During lockdown Nero got poorly and incurred charges amounting to over £500. I used the online rapid claim and attached copies of my receipts and statement of works and waited. It was during the height of the corona virus wave and I fully expected it to take a while . The money was back in my account within one week. Amazing service, always been friendly and helpful when I have called, I cannot rate them highly enough Reviewed on: 6th August 2020
Lisa Taylor's avatar
Lisa Taylor

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